Sales & Branch Operations Support Specialist

Liberty Specialty Markets; Malaysia; On-site; MYR 40,000 - 65,000; Full time

Job summary

Liberty Specialty Markets in Malaysia provides essential administrative and operational support to the sales team to ensure efficient marketing activities within the branch. You will assist in field service and collaborate across teams to ensure timely processing of policies and claims.

The role covers marketing support tasks, branch admin duties, and compliance, including onboarding new agents, CPD training, and maintaining documentation.

Qualifications

• Experience providing admin support to sales or marketing teams.
• Ability to process policies and claims accurately and efficiently.
• Strong communication and client-facing skills.
• Onboarding agents and preparing CPD materials.

Responsibilities

• Support the sales team to meet branch GWP targets.
• Handle agent queries via email, phone, and walk-ins.
• Assist branch admin tasks: attendance, procurement, reporting.
• Ensure compliance with risk governance and data protection.

Skills

Administrative support

Communication

Organizational skills

Customer service

Education

Diploma in Business Administration

Tools

MS Office

CRM

Email management

Job description

Liberty Specialty Markets in Malaysia provides essential administrative and operational support to the sales team to ensure efficient marketing activities within the branch. You will assist in field service and collaborate across teams to ensure timely processing of policies and claims.

The role covers marketing support tasks, branch admin duties, and compliance, including onboarding new agents, CPD training, and maintaining documentation.