Sales Associate (Relocation)

Concentrix; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Concentrix Malaysia is hiring marketing and outbound sales professionals to engage agencies or advertisers, understand goals, and offer solutions. You will contact clients via phone, chat, and email daily, identify opportunities, and drive product adoption to grow revenue.

Strong English communication, Thai nationality, and at least 1 year experience in digital marketing or online sales are required. You will manage a small portfolio and work in a competitive inside sales environment with a

Qualifications

• Thai nationality required.
• Minimum 1 year experience in digital marketing or online sales.
• Proficient in MS Office and email/voicemail systems.
• Excellent English communication, at least B2.
• Self-starter with deadlines and able to work under pressure.
• Proactive mindset and ability to communicate with clients.
• Detail-oriented with strong follow-up and multitasking skills.

Responsibilities

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption.
• Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• Provide pre and post-sales assistance for all applicable products.
• Become an expert on all advertising solutions.
• Identify trends and solve problems.
• Provide vital product insights & feedback from experience using the products and from Advertisers.

Skills

Thai nationality

Digital marketing experience

MS Office skills

English communication (B2+)

Self-starter

Proactive communicator

Attention to detail

Multitasking under pressure

Tools

MS Office

Job description

Marketing experts are great at Solution selling and product recommendations. You will first understand the Advertisers’ goal, and identify Advertisers’ business objective to offer them products/solutions that help them achieve their goals. You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.

RESPONSIBILITIES:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption
• When applicable, manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on all advertising solutions.
• Ability to identify trends and solve problems.
• Providing vital product insights & feedbacks, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for Advertisers who have had success in growing their business by using the products.
• Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.

Qualifications:

• Thai Nationality
• At least 1 years of experience in Digital marketing/online sales organization
• Knowledge of MS Office and use of voicemail and electronic mail systems
• Excellent English and (language to support) communication skills: verbal, written, listening skills ( At Least B2 level )
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment
• Proactive mindset with regards to identifying issues and opportunities as well as communication with clients
• Highly motivated and goal-oriented
• Takes direction well while also demonstrating proactive behavior
• Creative decision-making skills and proven ability to work independently
• Strong attention to detail and follow-up skills Ability to multitask and work under pressure
• Feels comfortable contacting clients via phone, chat or email