Sales Associate, Aeon Bukit Indah

Crocs; Johor Bahru; On-site; MYR 24,000 - 36,000; Full time

Job summary

Crocs in Johor Bahru is seeking dedicated retail staff to deliver excellent consumer service as part of their team. Candidates must be at least 18 years old and have a minimum of 1-2 years' experience in retail, with a focus on customer engagement and support.

The role involves working flexible rotational shifts and mastering various departmental responsibilities. Successful candidates will find themselves in a collaborative and dynamic environment, contributing to the overall success of the store.

Qualifications

• Must be 18 years or older.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Flexible to work on rotational shift basis.

Responsibilities

• Deliver outstanding service to consumers using C.H.A.R.M. service model.
• Learn & assist in various departments.
• Support daily execution of retail operations.

Skills

Service orientation

Team collaboration

Retail sales techniques

Basic IT skills

Fluency in English

Education

SPM / O Level

Tools

Point of Sale system

Microsoft Word

Microsoft Excel

Email

Job description

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 18 years or older
• Possess at least SPM / O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.