Store Sales Associate, IOI Puchong

Crocs; Puchong; On-site; MYR 25,000 - 35,000; Full time

Job summary

Crocs is looking for a dedicated individual in Puchong, Malaysia to join our team. In this role, you will deliver outstanding service using the C.H.A.R.M. service model while supporting operational excellence in a retail environment.

The ideal candidate should have at least a secondary school diploma, experience in retail, and strong communication skills. You will enjoy a flexible schedule and contribute to creating an inclusive workplace.

Qualifications

• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English; proficiency in other language(s) is an advantage.
• Basic computer proficiency in Microsoft Office and retail operations.

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. model.
• Support team members in daily retail operations and Point of Sale management.
• Proactively contribute to creating an enjoyable team environment.

Skills

Customer service

Team collaboration

Retail operations

Education

SPM / O Level or above

Tools

Microsoft Word

Excel

Point of Sale systems

Job description

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 18 years or older
• Possess at least SPM / O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.