Sales Associate

Coach Malaysia SDN. BHD.; Puchong; Presencial; MYR 134.000 - 201.000; Jornada completa

Descripción de la vacante

Kate Spade New York in Malaysia is seeking a stylish Stylist to guide customers in selecting products that fit their aesthetic and lifestyle. You will share brand storytelling, demonstrate looks across handbags, ready-to-wear, and accessories, and help customers build complete outfits.

You will greet guests, listen to needs, and provide expert styling advice while guiding them through purchases and ensuring a seamless checkout experience, both in-store and online as applicable.

Formación

• Professional selling skills and exceptional interpersonal/communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Responsabilidades

• Greet guests warmly and confidently with strong product knowledge.
• Actively listen and ask insightful questions to understand customer needs.
• Provide styling advice, create complete looks, and demonstrate wear options.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Maintain stockroom organization and POS transactions.

Conocimientos

Professional selling

Interpersonal communication

Retail experience

Omni/virtual selling

English or local language

Descripción del empleo

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardroom.

Key Responsibilities

• Customer Engagement & Styling
  • Greet guests warmly and confidently, demonstrating strong product knowledge.
  • Actively listen and ask insightful follow-up questions to understand customer needs.
  • Provide styling advice, suggest add-ons, and create complete looks.
  • Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
  • Guide customers through purchase decisions and ensure a seamless checkout experience.
  • Reinforce and celebrate customer choices, inviting them to return.
• Sales & Business Acumen
  • Drive results through strong customer connections and storytelling.
  • Demonstrate deep knowledge of the brand and product attributes across all categories.
  • Maintain operational excellence, including stockroom organization and POS transactions.
  • Give and receive feedback in an honest, constructive manner.

Requirements

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Schedule

Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. At Tapestry, we bring together the iconic brands of Coach and Kate Spade New York—uniting bold ideas, diverse voices, and boundless creativity to stretch what’s possible. Driven by dreamers and makers, we turn passion into progress. By embracing differences and pushing boundaries, we create with purpose, uplift one another, and shape a more inclusive, sustainable future—together.

Our Brands Spark Personal and Emotional Connections

Our brands go beyond products—they inspire confidence, encourage self-expression, and build lasting emotional connections with consumers. Through constant innovation and deep customer insight, we anticipate where shoppers are headed and adapt to meet them with personalized, seamless experiences. Our digitally powered, unified shopping journey allows our brands to become part of people’s lives—meeting them when, where, and how they choose to shop.