Sales Assistant (MiX Store) - Mid Valley

Private Advertiser; Kuala Lumpur; On-site; MYR 20,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Job summary

Private Advertiser in Kuala Lumpur is seeking a retail sales associate to deliver an outstanding customer experience while promoting our brand. You will build product knowledge and tailor recommendations to individual customers.

You'll meet sales targets, support visual merchandising, manage stock, and handle cashier duties. The role requires shift work including weekends and public holidays and a strong team spirit in a fast-paced environment.

Qualifications

• Candidates with full working rights for Malaysia and at least 18 years of age.
• Excellent interpersonal and communication skills at all levels.
• Enjoy talking to people and be at ease approaching customers and demonstrating our products.
• Able to work in shifts including Saturdays, Sundays and Public Holidays.
• A strong team player and able to work in fast-paced environment.

Responsibilities

• Deliver an exceptional customer experience and promote the brand.
• Develop and maintain good product knowledge.
• Recommend product features and benefits to customers according to their needs.
• Meet store and personal sales targets and KPIs by providing an exceptional level of service in-store.
• Assist on visual merchandising, stock management and replenishment to keep outlet attractive.
• Follow procedures and policies and ensure work is carried out to standards.
• Follow the approved shift schedule by District Manager & Head of Department.
• Cashier duties: collect payments, scan products, and manage vouchers.
• Maintain accurate inventory records and perform stock takes.
• Support team with additional projects as needed.

Skills

Interpersonal skills

Communication skills

Customer service

Team player

Adaptability

Tools

Cash handling

Job description

Job Responsibilities

• Deliver an exceptional customer experience by welcoming each customer and promoting the brand
• Develop and maintain good product knowledge
• Recommend product features and it’s benefits to customers' according to their needs and wants
• Meet store and personal sales targets and KPIs by providing an exceptional level of service and experience to all customers in-store
• Help to maintain the shop image through regular housekeeping, ensuring products are priced correctly, assist on visual merchandising, stock management and replenishment. Ensure outlet appearance is clean, presentable and all merchandise display is according to the Visual Merchandising guidelines and standards
• Shall understand all procedures and policies and ensure all work is carried out according to the standards
• Follow the working shift schedule as planned and approved by District Manager & Head of Department
• Doing cashier work including collecting payment (cash/ credit) from customer, tracking all cash and credit transactions, scanning products and ensure price is accurate and handling cash vouchers based on the available promotions
• Assist in maintaining accurate inventory records
• Perform stock take activity for stores and responsible for stock loss thatoccurred in thestore
• Assist team with any other projects on an as needed basis
• Perform any ad-hoc action assigned by the Management

Job Requirements

• Candidates with full working rights for Malaysia and at least 18 years of age
• Excellent interpersonal and communication skills at all levels
• Enjoy talking to people and be at ease approaching customers and demonstrating our products
• Able to work in shifts including Saturdays, Sundays and Public Holidays
• A strong team player and able to work in fast-paced environment

Benefits

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave