Sales Assistant

Zapin Holdings Sdn Bhd; Iskandar Puteri; On-site; MYR 21,000 - 31,000; Full time

Job summary

Zapin Holdings Sdn Bhd is hiring Retail Sales Assistants for our duty-free outlets at Senai International Airport and Puteri Harbour in Johor. You will deliver friendly customer service and promote a range of duty-free products including alcohol, chocolates, perfumes, and cosmetics.

The role requires good communication, the ability to work rotating shifts including weekends and public holidays, and comfortable handling alcoholic products. Fresh graduates are welcome to apply.

Qualifications

• Minimum SPM or equivalent.
• Retail or sales experience is an advantage.
• Experience in duty-free, alcohol, fragrance, cosmetics or FMCG retail is an advantage.
• Fresh graduates welcome to apply.
• Good communication and interpersonal skills.
• Able to work on rotating shifts, weekends and public holidays.
• Able to communicate in Bahasa Malaysia; basic English and Chinese a plus.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Promote and sell duty-free products including alcohol, chocolates, perfumes and fragrances.
• Understand customers' needs and recommend suitable products, brands and promotions.
• Provide product information and maintain knowledge of current promotions.
• Work towards individual and store sales targets.
• Assist with cashiering and payment transactions when required.
• Replenish stock and ensure products are properly displayed, labelled and priced.
• Maintain attractive and organized merchandise displays.
• Monitor stock levels and report low-stock items to the Supervisor or Store Manager.
• Assist with stock receiving, stock counting and stock takes.
• Maintain cleanliness and tidiness of the retail outlet.
• Follow company SOPs for sales, inventory, cash handling, security and duty-free operations.
• Perform other retail-related duties assigned by the Supervisor or Store Manager.

Skills

Customer service

Sales

Communication

Interpersonal skills

Education

SPM or equivalent

Job description

Senai International Airport, Johor – 1 Vacancy

Puteri Harbour, Johor – 5 Vacancies
Salary: RM1,900 – RM2,800 per month
Employment Type: Full-Time

We are looking for friendly, energetic and sales-driven Retail Sales Assistants to join our Duty-Free retail team.

You will be responsible for providing excellent customer service and promoting a variety of duty-free products, including alcoholic beverages, chocolates, perfumes and fragrances.

Key Responsibilities

Greet and assist customers in a friendly and professional manner.

Promote and sell duty-free products including alcohol, chocolates, perfumes and fragrances.

Understand customers' needs and recommend suitable products, brands and promotions.

Provide product information and maintain good knowledge of current promotions.

Work towards individual and store sales targets.

Assist with cashiering and payment transactions when required.

Replenish stock and ensure products are properly displayed, labelled and priced.

Maintain attractive and organized merchandise displays.

Monitor stock levels and report low-stock items to the Supervisor or Store Manager.

Assist with stock receiving, stock counting and stock take.

Maintain cleanliness and tidiness of the retail outlet.

Follow company SOPs for sales, inventory, cash handling, security and duty-free operations.

Perform other retail-related duties assigned by the Supervisor or Store Manager.

Requirements

Minimum SPM or equivalent.

Retail or sales experience is an advantage.

Experience in duty-free, alcohol, fragrance, cosmetics or FMCG retail will be an added advantage.

Fresh graduates / candidates without retail experience are welcome to apply.

Friendly, confident and customer-service oriented.

Good communication and interpersonal skills.

Comfortable handling and selling alcoholic products.

Able to work on rotating shifts, weekends and public holidays.

Able to communicate in Bahasa Malaysia and basic English and Chinese will be a plus.

Additional languages or dialects will be an advantage.