sales and admin

impian faresh; Gombak; On-site; MYR 36,000 - 72,000; Full time

Job summary

Jora Malaysia is seeking a dynamic customer service and sales associate to manage inquiries via WhatsApp, calls and social media, and to explain financial products. You will follow up with prospects, verify documents, update records, and coordinate with the team to ensure smooth processing while achieving monthly sales targets and delivering after-sales support.

You will check eligibility, collect and organize documents, perform data entry, and maintain strong customer relationships to support

Responsibilities

• Attend to customer enquiries via WhatsApp, phone calls and social media.
• Introduce and explain financial products/services to customers.
• Follow up with potential customers and assist throughout the application process.
• Check customer eligibility and required documents.
• Collect, verify and organize application documents.
• Perform data entry and update customer/application records.
• Follow up on pending documents and application status.
• Maintain good customer relationships and provide after-sales assistance.
• Achieve assigned monthly sales targets.
• Handle general administrative and office duties.
• Coordinate with the team to ensure applications are processed smoothly.

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Attend to customer enquiries via WhatsApp, phone calls and social media.

Introduce and explain financial products/services to customers.

Follow up with potential customers and assist throughout the application process.

Check customer eligibility and required documents.

Collect, verify and organize application documents.

Perform data entry and update customer/application records.

Follow up on pending documents and application status.

Maintain good customer relationships and provide after-sales assistance.

Achieve assigned monthly sales targets.

Handle general administrative and office duties.

Coordinate with the team to ensure applications are processed smoothly.