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Lush in Kuala Lumpur is seeking a Brand Ambassador to create a unique, welcoming shopping experience and to deliver expert product knowledge and exceptional customer service. You will engage with customers, listen actively, and adapt to their needs, while supporting a solution-focused, team-driven store environment.
The role requires a passion for delivering a 5-star customer experience, willingness to learn through training, and the ability to work flexible hours to meet shop needs.
Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.
Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment.
Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the LUSH values
Since establishing 25 years ago, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, Lush places emphasis on fresh ingredients like organic fruits and vegetables. Lush fights tirelessly against animal testing and operates a thoroughly comprehensive Ethical Buying department, developing fair and direct trade initiatives. Lush leads the cosmetics industry in combating over-packaging by running public awareness campaigns and developing products that can be sold ‘naked’ to the consumer without any packaging.
Comfortable meeting and engaging with new people.
Eager to learn and develop through supportive feedback and training.
A Brand Ambassador who is confident and passionate about delivering a 5* Customer experience to all customers.
Ability to work flexible hours to meet the needs of the shop.
Your application will include the following question: Which of the following statements best describes your right to work in Malaysia?