Sales Advisor | IOI City Mall

SIGNATURE MARKET SDN. BHD.; Putrajaya; On-site; MYR 28,000 - 50,000; Full time

Job summary

Signature Market SDN. BHD. is seeking a customer-focused retail associate to create a welcoming store environment, assist customers, and drive sales while maintaining inventory and merchandising standards.

You will greet customers, understand their needs, present products effectively, and collaborate with team members to achieve store targets. This role requires English, Malay, and Mandarin communication and adheres to company policies.

Qualifications

• Possesses customer service and communication skills.
• Good in maintaining Inventory, Store, Organized, and Independent person.
• Able to communicate in English, Malay, and Mandarin; to communicate with Mandarin-speaking customers.
• Smoking or Vaping is prohibited to uphold our brand and promote a healthy lifestyle.
• Pleasant appearance, with no tattoos or no visible tattoos.
• 5 working days per week; 9 hours (2 rest days on weekdays).
• Training will be provided.
• Must be age 18 and above and Malaysian citizen.

Responsibilities

• Create and maintain a retail culture focused on the customer and enhance the buying experience.
• Achieve sales goals and positively affect profitability in customer service, sales, and inventory/expense control.
• Implement visual merchandising standards and fulfill marketing signage and displays requirements.
• Welcome every customer warmly, spend quality time to understand needs and preferences.
• Create merchandise presentations and displays that maximize sales while remaining customer-focused.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Inventory management

Store organization

Independent worker

Multilingual (EN/MY/CMN)

Job description

Create and maintain a retail culture focused on the customer, enhance the buying experience build relationships that lead to long-term business growth; and demonstrate detailed knowledge of all products and services.

Responsible for achieving sales goals.

Positively affect profitability in the areas of customer service, sales, inventory/ expense control risk management.

Responsible for effective implementation of all visual merchandising standards operational direction.

Ensure that standards are being followed including floor sets, cleanliness, marketing, signage sales promotion.

Create merchandise presentations as well as displays that have an impact, are customers focused maximize sales.

Ensure each customer is welcomed into the store in a warm genuinely sincere manner.

Ensure the appropriate quality time is spent with the customer, asking questions to learn about his/her needs, preferences lifestyles.

Other duties may arise from time to time and may be assigned to the employee.

Requirements

Possesses customer service and communication skills.

Good in maintaining Inventory, Store, Organized, and Independent person.

Able to communicate in English, Malay, and Mandarin; to communicate with Mandarin-speaking customers.

Smoking or Vaping is prohibited to uphold our brand and promote a healthy lifestyle.

Pleasant appearance, with no tattoos or no visible tattoos.

5 working days per week; 9 hours (2 rest days on weekdays).

Training will be provided.

Must be age 18 and above and Malaysian citizen.

Salary range : Basic Salary + Commissions + Allowances + OT + EPF + SOCSO

Signature Market is now certified B Corporation!

We are proud to be among businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

Signature Market is now certified B Corporation!

We are proud to be among businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.