Sales & Admin Team (Basic + Performance Bonus + Free Pilates Studio Access )

Jobstreet Malaysia; Selangor; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Performance bonus

Free pilates studio access

Full-time employment

Job summary

Jora Malaysia is hiring for a Sales & Admin Team member to blend sales and administrative duties at our Kajang Pilates Studio in Selangor. This is a full-time role focused on client interactions and studio operations.

You will handle multi-platform content, social media publishing, inbound/outbound inquiries, scheduling, registrations, and keep systems up to date. A competitive basic salary with a performance bonus and free pilates studio access are offered, with clear career progression.

Qualifications

• Proven sales or customer-facing experience.
• Strong communication and interpersonal skills.
• Excellent organisational and time management abilities.
• A results-oriented mindset with a drive to meet targets.
• Attention to detail in administrative tasks.

Responsibilities

• Multi-Platform Content Creation: Produce short-form video reels, studio photo assets, carousel guides, and graphics tailored for Instagram, Xiaohongshu (XHS), TikTok, and Facebook.
• Social Media Management & Publishing: Maintain a consistent posting schedule across all 4 platforms, optimize copy/hashtags for regional engagement (MY/SG/TW), and monitor channel performance.
• Inbound Lead Conversion & Sales: Handle incoming DMs, WhatsApp inquiries, and phone calls; convert prospects into trial class bookings or instructor certification enrollments.
• Outbound Prospecting & Follow-Ups: Conduct proactive follow-ups with past trial leads, inactive members, and prospective trainees to meet monthly studio revenue targets.
• Campaign Execution & Promo Management: Execute promotional campaigns across social channels and messaging lists.
• Class & Workshop Scheduling (Admin): Manage customer class bookings, instructor shift schedules, package renewals, and system entries via the studio's booking software.
• Client Registration & Student Onboarding (Admin): Process student registrations for certification courses, manage payment receipts, issue learning materials, and archive trainee records.

Skills

Sales experience

Customer-facing

Communication

Organizational skills

Time management

Goal-oriented

Problem-solving

Social media familiarity

Tools

Booking software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Sales & Admin Team (Basic + Performance Bonus + Free Pilates Studio Access )

Our mission is to build strong relationships with our clients whilst maintaining the highest standards of professionalism and integrity. We believe in investing in our employees' growth and wellbeing, creating an environment where both professional and personal development thrive.

About the role

We are seeking enthusiastic and driven individuals to join our Sales & Admin Team on a full-time basis at our Pilates Studio at Kajang, Selangor . This is a pivotal role that combines sales and administrative responsibilities, offering you the opportunity to make a direct impact on our business growth and operational efficiency. You will be at the forefront of our client interactions, managing both sales initiatives and key administrative functions. This position is ideal for someone who thrives in a fast-paced environment and enjoys wearing multiple hats whilst delivering exceptional results.

Key responsibilities

• Multi-Platform Content Creation: Produce short-form video reels, studio photo assets, carousel guides, and graphics tailored for Instagram, Xiaohongshu (XHS), TikTok, and Facebook.
• Social Media Management & Publishing: Maintain a consistent posting schedule across all 4 platforms, optimize copy/hashtags for regional engagement (MY/SG/TW), and monitor channel performance.
• Inbound Lead Conversion & Sales: Handle incoming DMs, WhatsApp inquiries, and phone calls; convert prospects into trial class bookings or instructor certification enrollments.
• Outbound Prospecting & Follow-Ups: Conduct proactive follow-ups with past trial leads, inactive members, and prospective trainees to meet monthly studio revenue targets.
• Campaign Execution & Promo Management: Execute promotional campaigns (early-bird discounts, bundle packages, seasonal offers) across social channels and messaging lists.
• Class & Workshop Scheduling (Admin): Manage customer class bookings, instructor shift schedules, package renewals, and system entries via the studio's booking software.
• Client Registration & Student Onboarding (Admin): Process student registrations for certification courses, manage payment receipts, issue learning materials, and archive trainee records.

What we look for

• Proven experience in a sales or customer-facing role, preferably within a similar industry or environment
• Strong communication and interpersonal skills with the ability to build rapport with clients and colleagues
• Excellent organisational and time management abilities, capable of juggling multiple tasks simultaneously
• A results-oriented mindset with the drive to achieve and exceed sales targets
• Attention to detail and accuracy in administrative tasks and documentation
• Problem-solving capability and the ability to think on your feet in dynamic situations

What we offer

• Competitive basic salary with performance-based bonus structure to reward your achievements
• Free access to our pilates studio, supporting your health and wellbeing as part of our commitment to employee fitness
• Full-time employment with job stability and clear career progression opportunities
• A collaborative and supportive team environment where your contributions are valued
• Ongoing professional development and training to enhance your skills and knowledge
• Exposure to diverse projects and clients, providing valuable experience and career growth
• A positive workplace culture that encourages innovation, creativity and mutual respect