SALES ADMIN

KIONG GAY (MALAYSIA) PLASTERCEIL SDN BHD; Kulai; On-site; MYR 36,000 - 58,000; Full time

Job summary

Kiong Gay Plasterceil Sdn Bhd is seeking a Sales Support/Coordinator in Seelong, Senai to assist outdoor sales representatives with quotations, orders and customer requirements. You will handle walk-in inquiries and maintain documentation per SOP, coordinating with Warehouse, Logistics, Production, Purchasing and Accounts for timely order fulfilment.

Responsibilities include monitoring inactive accounts, AR collections, and providing management with regular sales reports while maintaining strong

Qualifications

• Experience in sales support or customer service preferred.
• Good communication and coordination skills.
• Proficient in preparing and maintaining sales documentation.

Responsibilities

• Support Outdoor Sales Representatives with quotations, orders, invoices and customer requirements.
• Handle walk-in customers and inquiries via phone, email and in person.
• Prepare and maintain accurate sales documentation and records according to SOP.
• Coordinate with Warehouse, Logistics, Production, Purchasing and Accounts for order fulfilment.
• Monitor customer activity and follow up on inactive accounts.
• Monitor AR collection and follow up on outstanding payments.
• Prepare sales reports and provide timely updates to Management.
• Maintain good customer relationships and provide after-sales support.
• Perform other ad-hoc duties as assigned.

Skills

Sales support

Customer service

Documentation

Coordination

Communication

Follow-up

Job description

Support Outdoor Sales Representatives with quotations, orders, invoices and customer requirements.

Handle walk-in customers and inquiries via phone, email and in person.

Prepare and maintain accurate sales documentation and records according to SOP.

Coordinate with Warehouse, Logistics, Production, Purchasing and Accounts for order fulfilment.

Monitor customer activity and follow up on inactive accounts.

Monitor AR collection and follow up on outstanding payments.

Prepare sales reports and provide timely updates to Management.

Maintain good customer relationships and provide after-sales support.

Perform other ad-hoc duties as assigned.

Working Hours

Monday – Friday: 8:30 AM – 5:30 PM

Alternate Saturday: 8:30 AM – 12:30 PM

Location

Seelong, Senai

Kiong Gay Plasterceil Sdn Bhd, established in 1994, is a trusted supplier of plasterceil and construction building materials. We offer a wide range of high-quality products for ceiling and wall applications, as well as essential materials for construction projects. With a focus on customer satisfaction, we provide tailored solutions and prioritize long-term partnerships.