Sales Account Manager, Southeast Asia

Clarios; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

Clarios is seeking a Sales Account Manager based in Kuala Lumpur to manage and develop the company's portfolio in the region. This role requires building strong relationships with 15-20 key customers and executing sales strategies to achieve growth. Ideal candidates should have a Bachelor’s degree, 5+ years of B2B experience in the automotive sector, and excellent communication skills.

You will work closely with the Regional Sales Leader and be responsible for various operational requirements, alongside the development of proposals and sales forecasts.

Qualifications

• 5+ years of relevant business experience in B2B roles, preferably automotive sector.
• Knowledge of the battery industry is a plus.
• Fluency in English and ability to travel over 40% of the time.

Responsibilities

• Manage and develop the Clarios portfolio in the assigned region.
• Build strong working relationships with customers to ensure sustainable sales growth.
• Support the execution of local market development strategies.

Skills

Interpersonal communication

Sales experience

Negotiation skills

Detail orientation

Customer orientation

Education

Bachelor's degree in Business or Marketing

Job description

Overview

Reporting to the Director - BD & Commercial - SEA, the Sales Account Manager is responsible for managing and developing the Clarios portfolio in the assigned region, and executing marketing and sales strategies for the assigned customer accounts, in cooperation with the Regional Sales Leader. He/She works as a trusted advisor to the approximately 15-20 assigned customers and is responsible for sustained mutually profitable business development with the customer. He/She manages the day-to-day operational requirements of the assigned customers and has direct account responsibility. He/She also supports the Director BD & Commercial -SEA in providing customer forecast as well as managing the opportunities pipeline in the assigned region. He/ She will primarily focus the growth for Malaysia region (Peninsular & East Malaysia) for the start and may extend to other regions within SEA at a later point.

Responsibilities

• Meet and exceed targets set by Clarios Management.
• Maintain, support & nurture key accounts to ensure consistent and sustainable sales growth, as a trusted advisor. This includes developing customer-specific business plans and building strong working relationships with customer’s purchasing group and other critical functions (e.g. replenishment, operations, quality, sales team).
• Train, advise and work with customers on product, process and application knowledge to increase customer sales and control/reduce warranty claims by improving handling, storage and product knowledge at every level of the supply chain.
• Support the execution of the local distribution / market development strategy and provide data-driven advice on the market specific conditions for the customers within the region (e.g. rebates, bonuses, etc.).
• Support sales/profitability plans and forecasts for the sales performance in the region, and support the preparation of reports, as necessary.
• Implement sales and marketing activities in accordance with Go-to-Market strategies for assigned customers in order to achieve annual profit plan goals, in cooperation with Director BD & Commercial - SEA.
• Consistently build, review and develop potential opportunities pipeline in the assigned region.
• Construct and support new business development proposals. Integrate and implement related marketing and technological trends to add value to the Go-To-Market business model.
• Prepare sales presentations. Present individual and team results in internal sales meetings, strategic account review meetings and customer conferences as assigned.
• Manage day-to-day activities related to attainment of sales, margin, collection, customers sell-through goals and the gathering of competitors pricing & marketing/promotional action for assigned accounts/area.
• Participate in customer & retail POS visits, trade shows, conferences, road shows as required.
• Responsible for input to CRM platform related to customer activities, opportunities, and pipeline attainment.
• Develop internal financial, engineering, and change documents as required for the customer requirements, in consultation with Regional Sales Leader.
• Work with assigned customers to develop sales forecast for input into demand planning system.
• Track/evaluate customer share of wallet and sell-through level on a periodic basis.
• Support the development and execution of the multi-brand approach in the assigned region to ensure appropriate and consistent market positioning across the region, while partnering with customers to differentiate their product and service offerings to reduce channel conflict and increase distributor share-of-wallet.
• Provide follow up support for the customer on consumer complaints and liability claims.
• Provide weekly activity updates to the Regional Sales Leader. Provide periodic reporting updates to Clarios management on status of customer initiatives, as required.
• Cross-functional interaction and coordination with internal departments (e.g. Customer Excellence, Logistics, Quality Control, Product Engineering, Plant, Finance) to proactively identify and resolve customer-related issues (e.g. financial, production, distribution topics).
• Performs special assignments and analysis as directed by the Regional Sales Leader.

Requirements (Key Attributes)

• Bachelor's degree in Business or Marketing (or equivalent), or equivalent field of education or work accumulated experience. MBA is a plus.
• 5+ years of relevant business experience (B2B customer facing roles), preferably within the automotive and/or industrial independent aftermarket sector. Sales experience within ASEAN is a plus.
• Knowledge of battery industry/automotive aftermarket industry is a plus.
• Business acumen, detail orientation, customer orientation, organization and coordination skills, self-initiative and ability to deliver under pressure.
• Excellent interpersonal communication, public speaking, conflict management and negotiation skills.
• Fluency in English (written and spoken). Fluency in an additional ASEAN-based language is a plus.
• Able to travel >40% of the time.

About Clarios

Clarios is the global leader in advanced, low-voltage battery technologies for mobility. We power progress through ever-smarter solutions for virtually every kind of vehicle. With 16,000 employees in over 140 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous ESG focus – advancing best-in-class sustainability practices and advocating for them across our industry. Learn more about us at www.clarios.com.

Clarios is the creator behind VARTA vehicle batteries, which are designed to deliver the optimal level of power and longevity for every kind of vehicle. Whether you need batteries for your heavy-duty commercial vehicle, your highly equipped car with Start-Stop, or any kind of electric vehicle – VARTA always offers the right technology for every energy demand.

Equal Employment Opportunity

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report.

To All Recruitment Agencies

Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.