Robotics Field Support Engineer - On-Site

RecruitFirst Pte Ltd

Malaysia

On-site

MYR 55,800 - 78,120

Full time

14 days+

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Job summary

RecruitFirst Pte Ltd in Malaysia is seeking a contract-based On-site Robotics Support Specialist to provide warranty and post-warranty service for our automotive, electronics, and semiconductor clients. You will perform on-site safety assessments, handle customer communications, and support problem solving with manufacturing and quality teams.

Requires University degree in electrical or related field, at least 2 years robotics experience (KUKA a plus), fluency in English and Chinese, strong

Qualifications

University degree or above in a related electrical field.
Minimum 2 years of robotics work experience; KUKA experience is a plus.
Proficient in English and Chinese (listening and speaking).
Good team player with strong communication and interpersonal skills.

Responsibilities

Provide on-site warranty support and resolution of quality issues for robotic services.
Handle customer service and case management for out-of-warranty robots.
Conduct on-site safety risk assessments and assist safety officer activities.
Manage customer communications and on-site emergency handling.
Arrange and manage usage of equipment, tools, and materials.
Provide technical guidance and support to customers.
Prepare on-site work feedback and summary reports.
Assist manufacturing and quality teams in on-site problem solving.