Risk, Control & Compliance Manager (IKEA Tebrau)

Ikano-Retail; Johor Bahru; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

IKEA discounts

Flexible spending benefits

Parental leave

Job summary

Ikano Retail, operating IKEA Tebrau, seeks a seasoned Risk, Control & Compliance Manager to oversee safety, security and compliance across store operations. You will integrate risk management into processes, ensuring alignment with IKEA standards and local law.

The role leads safety and security programs, provides training, and coordinates with external agencies. A strong track record in occupational health, risk assessment and fraud prevention is essential for success.

Qualifications

• Bachelor's or Master's degree in Occupational Health & Safety, Environmental Engineering, or related field.
• At least 10 years of experience in a similar or compliance role, including 3 years in management.
• Strong communication, leadership and problem-solving skills.

Responsibilities

• Ensure store operations meet IKEA safety standards, SOPs, local regulations.
• Identify, assess and mitigate safety and security hazards; implement corrective actions.
• Lead development and monitoring of safety procedures and systems.
• Develop training materials for co-workers and external partners; oversee audits.
• Coordinate Emergency Response Team; manage crisis response.
• Promote a safety-focused culture and educate on policies and local laws.
• Lead incident investigations and audits; ensure compliance with internal/external reviews.
• Represent IKEA with external agencies and manage regulatory changes.
• Identify areas of potential fraud and drive preventative measures.

Skills

Leadership

Communication

Problem solving

Safety culture

Education

Bachelor's/Master’s in OHS or related

Tools

Incident investigation

Job description

Risk, Control & Compliance Manager (IKEA Tebrau)

• Full-time
• Department: Health & Safety

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.

We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Reporting to the Store Business Navigation & Operations Manager, with a matrix reporting line to the Risk & Compliance Manager, Ikano Retail, you will oversee the safety, security, and compliance of our store operations. You will lead the integration of risk management frameworks into store processes, promoting a safety-focused culture while ensuring adherence to IKEA’s standards and local regulations.

Your Assignment

• Business Process Compliance: Work with stakeholders to ensure that store operations meet IKEA’s safety standards, and compliance with standard operating procedures (SOPs), local legislation, and regulatory requirements.
• Risk Assessment & Mitigation: Identify, assess, and address safety and security hazards, process gaps, and implement preventive and corrective actions to mitigate risks.
• Leadership in Safety & Security: Lead the development, implementation, and monitoring of safety operating procedures and systems that align with IKEA’s requirements and local legislation.
• Training & Development: Provide expertise on and develop training materials for co-workers and external partners to ensure adherence to safety and risk management protocols. Oversee ongoing training and audits related to safety and compliance.
• Emergency Response Management: Ensure readiness for emergency situations by coordinating with the store’s Emergency Response Team. Lead crisis management and emergency response efforts in alignment with the store’s plans.
• Risk & Compliance Culture: Promote a safety-focused culture by raising awareness and driving action throughout the store. Educate and empower co-workers and external service providers on Ikano’s Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and relevant local legislation related to health, safety, security, and the environment, fostering a culture of transparency and ethical behavior.
• Audit & Incident Management: Lead incident investigations and work with relevant teams to resolve safety issues. Ensure compliance with internal and external audits (Sec Check, insurance reviews, Wecheck, etc.).
• External Agency Relations: Represent IKEA in communications with external agencies (e.g., Police, Fire Brigade, Security Services) and ensure ongoing compliance with regulatory changes and requirements.
• Fraud Prevention: Identify areas of potential fraud and

• You have a Bachelor's or Master’s degree in Occupational Health & Safety, Environmental Engineering, or related fields.
• You bring at least 10 years of experience in a similar or compliance role, including 3 years in a managerial capacity.
• You are passionate about people, safety, and creating a strong Risk & Compliance culture.
• You possess excellent communication, leadership, and problem-solving skills.
• You have a strong understanding of Occupational Health & Safety, risk assessment, safety systems (including fire and security), and local regulations.
• You are proficient in incident investigation, fraud management, and crisis handling.
• Experience in managing FCC and security guards.
• You demonstrate strong personal integrity and can work independently as well as collaboratively within a team.

Working with us has its rewards

• IKEA discounts Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.
• We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.
• Maternity and paternity leave We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.
• Gifts We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards.
• Work environment As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and crate a relaxed, open atmosphere where we work side by side.
• Incentive plan All co-workers may earn an annual financial reward when we meet our shared business objectives.

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