Risk, Control & Compliance Manager

IKEA Gruppe; Johor Bahru; On-site; Confidential; Full time

Benefits offered by this job

IKEA discounts

Flexi benefits

Maternity leave

Paternity leave

Gifts

Work environment

Incentive plan

Job summary

IKEA Gruppe in Malaysia seeks a seasoned Risk & Compliance Lead to oversee safety, security, and compliance for store operations. You will integrate risk frameworks into processes, promote a safety culture, and ensure adherence to IKEA standards and local regulations.

Lead incident investigations, audits, and training while coordinating with Emergency Response Teams. This role requires 10+ years in a compliance role and strong leadership, communication, and risk management skills.

Qualifications

• Requires a Bachelor's or Master's degree in the relevant health, safety, or engineering field.
• At least 10 years in a similar/compliance role with 3 years in management.
• Strong communication, leadership and problem solving abilities.
• Deep knowledge of health & safety, risk assessment and incident investigations.

Responsibilities

• Oversee store safety, security and compliance within IKEA standards and local laws.
• Lead risk assessment, mitigation and continuous improvement actions.
• Develop and monitor safety operating procedures and systems.
• Create training materials and run audits for safety and compliance.
• Coordinate emergency response and crisis management activities.
• Promote a safety culture and educate partners on conduct and regulations.
• Lead incident investigations and liaise with internal and external audits.
• Represent IKEA with external agencies and manage regulatory changes.
• Identify fraud risks and strengthen controls across store operations.

Skills

Safety management

Leadership

Communication

Problem solving

Incident investigation

Fraud management

Crisis handling

Education

Bachelor's or Master's in Occupational Health & Safety, Environmental Engineering, or related fields

Tools

FCC management

Security guards management

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

Reporting to the Store Business Navigation & Operations Manager, with a matrix reporting line to the Risk & Compliance Manager, Ikano Retail, you will oversee the safety, security, and compliance of our store operations. You will lead the integration of risk management frameworks into store processes, promoting a safety-focused culture while ensuring adherence to IKEA's standards and local regulations.

Your Assignment

• Business Process Compliance: Work with stakeholders to ensure that store operations meet IKEA's safety standards, and compliance with standard operating procedures (SOPs), local legislation, and regulatory requirements.
• Risk Assessment & Mitigation: Identify, assess, and address safety and security hazards, process gaps, and implement preventive and corrective actions to mitigate risks.
• Leadership in Safety & Security: Lead the development, implementation, and monitoring of safety operating procedures and systems that align with IKEA's requirements and local legislation.
• Training & Development: Provide expertise on and develop training materials for co-workers and external partners to ensure adherence to safety and risk management protocols. Oversee ongoing training and audits related to safety and compliance.
• Emergency Response Management: Ensure readiness for emergency situations by coordinating with the store’s Emergency Response Team. Lead crisis management and emergency response efforts in alignment with the store’s plans.
• Risk & Compliance Culture: Promote a safety-focused culture by raising awareness and driving action throughout the store. Educate and empower co-workers and external service providers on Ikano's Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and relevant local legislation related to health, safety, security, and the environment, fostering a culture of transparency and ethical behavior.
• Audit & Incident Management: Lead incident investigations and work with relevant teams to resolve safety issues. Ensure compliance with internal and external audits (Sec Check, insurance reviews, Wecheck, etc.).
• External Agency Relations: Represent IKEA in communications with external agencies (e.g., Police, Fire Brigade, Security Services) and ensure ongoing compliance with regulatory changes and requirements.
• Fraud Prevention: Identify areas of potential fraud and

Qualification

• You have a Bachelor's or Master's degree in Occupational Health & Safety, Environmental Engineering, or related fields.
• You bring at least 10 years of experience in a similar or compliance role, including 3 years in a managerial capacity.
• You are passionate about people, safety, and creating a strong Risk & Compliance culture.
• You possess excellent communication, leadership, and problem-solving skills.
• You have a strong understanding of Occupational Health & Safety, risk assessment, safety systems (including fire and security), and local regulations.
• You are proficient in incident investigation, fraud management, and crisis handling.
• Experience in managing FCC and security guards.
• You demonstrate strong personal integrity and can work independently as well as collaboratively within a team.

More Information

Additional information

You are invited to this Life at Home journey with IKEA. Your job application will be prioritized when you complete the life at Home Journey with IKEA.

Please apply by 15 October 2026.

Working with us has its rewards

Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:

IKEA discounts

Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.

Flexi benefits

We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.

Maternity and paternity leave

We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys - and responsible - at home.

Gifts

We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards.

Work environment

As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and crate a relaxed, open atmosphere where we work side by side.

Incentive plan

All co-workers may earn an annual financial reward when we meet our shared business objectives.