Process Management - AVP

OCBC Bank (Malaysia) Berhad; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Learning and development opportunities

Job summary

OCBC Bank (Malaysia) Berhad invites you to join a team dedicated to loan recovery operations, including timely issuance of Redemption Statements, cancellation of facilities, and revision of classification status in line with SLA/TAT.

You will monitor Collection Account 2 (Conventional and Islamic), attend to Discharge of Charge requests, and support the orderly Bridging Loan process while upholding policy procedures. The role offers a competitive base salary and holistic benefits.

Responsibilities

• Issue Redemption Statements in line with SLA/TAT.
• Cancel facilities timely per SLA/TAT.
• Support Loan Recovery Department (COD/SAM) with redemption statements, OD cancellation, collateral deletion, and revision of classification status per SLA/TAT.
• Attend to consents to external parties, discharge of charge documents, and release of original security documents per SLA/TAT.
• Monitor Collection Account 2 daily (Conventional & Islamic) per policy.
• Ensure Bridging Loan cases are attended and in order.
• Ensure timely discharge of charge of securities per SLA/TAT.

Job description

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

• To ensure timely issuance of Redemption Statements in accordance to set SLA/TAT.
• To ensure timely cancellation of Facilities in accordance to set SLA/TAT.
• To support Loan Recovery Department (COD/SAM) in the issuance of Redemption Statement, instruction to cancel OD, deletion of collateral, revision of classification status, upliftment of FD, cancellation of facilities and revision of classification status in accordance to set SLA/TAT.
• To attend to requests such as consents to external parties, execution of Discharge of Charge documents and release of original security documents in accordance to set SLA/TAT.
• To monitor the Collection Account 2 (both Conventional & Islamic) daily to adhere to Collection Account Policy & Procedures.
• To ensure Bridging Loan cases are attended and in order.
• To ensure timely Discharge of Charge of Security(ies) in accordance to set SLA/TAT.

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

• To ensure timely issuance of Redemption Statements in accordance to set SLA/TAT.
• To ensure timely cancellation of Facilities in accordance to set SLA/TAT.
• To support Loan Recovery Department (COD/SAM) in the issuance of Redemption Statement, instruction to cancel OD, deletion of collateral, revision of classification status, upliftment of FD, cancellation of facilities and revision of classification status in accordance to set SLA/TAT.
• To attend to requests such as consents to external parties, execution of Discharge of Charge documents and release of original security documents in accordance to set SLA/TAT.
• To monitor the Collection Account 2 (both Conventional & Islamic) daily to adhere to Collection Account Policy & Procedures.
• To ensure Bridging Loan cases are attended and in order.
• To ensure timely Discharge of Charge of Security(ies) in accordance to set SLA/TAT.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Unlock job insights

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OCBC Bank, is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southest Asia by assets and one of the world’s most high-rated banks, with an Aa1 rating from Moody’s. It is also ranked by Bloomberg Markets as the world’s strongest bank.

OCBC Bank and its subsidiaries offer a broad array of specialist financial services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC Bank’s key markets are Singapore’s Malaysia, Indonesia and Greater China. It has a network of over 600 branches and representative offices in 18 countries and territories, including more than 330 branches and offices in Indonesia that are operated by its subsidiary, Bank OCBC NISP

OCBC Bank’s insurance subsidiary, Great Eastern Holdings, is the largest Insurance group in Singapore and Malaysia by assets. Its asset management subsidiary, Lion Group Investor, is one of the largest private sector asset management companies in Southest Asia. Private Banking services are provided by subsidiary Bank of Singapore, which continued to gain industry recognition in 2011 including being voted ‘Outstanding Private Bank in Asia Pacific’ by Private Banker international

After being actively involved in offering Islamic banking products and services since 1995, OCBC Bank launched its wholly-owned Islamic banking subsidiary, OCBC Al-Amin Bank Berhad, on 1 December 2008. OCBC Al-Amin offers products and services which are developed based on the applicable Shariah contract and with the endorsement of the Shariah Advisory Committee to meet the requirements of both Muslims and non-Muslims alike.

OCBC Bank, is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southest Asia by assets and one of the world’s most high-rated banks, with an Aa1 rating from Moody’s. It is also ranked by Bloomberg Markets as the world’s strongest bank.

OCBC Bank and its subsidiaries offer a broad array of specialist financial services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC Bank’s key markets are Singapore’s Malaysia, Indonesia and Greater China. It has a network of over 600 branches and representative offices in 18 countries and territories, including more than 330 branches and offices in Indonesia that are operated by its subsidiary, Bank OCBC NISP

OCBC Bank’s insurance subsidiary, Great Eastern Holdings, is the largest Insurance group in Singapore and Malaysia by assets. Its asset management subsidiary, Lion Group Investor, is one of the largest private sector asset management companies in Southest Asia. Private Banking services are provided by subsidiary Bank of Singapore, which continued to gain industry recognition in 2011 including being voted ‘Outstanding Private Bank in Asia Pacific’ by Private Banker international

After being actively involved in offering Islamic banking products and services since 1995, OCBC Bank launched its wholly-owned Islamic banking subsidiary, OCBC Al-Amin Bank Berhad, on 1 December 2008. OCBC Al-Amin offers products and services which are developed based on the applicable Shariah contract and with the endorsement of the Shariah Advisory Committee to meet the requirements of both Muslims and non-Muslims alike.

OCBC Bank, is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southest Asia by assets and one of the world’s most high-rated banks, with an Aa1 rating from Moody’s. It is also ranked by Bloomberg Markets as the world’s strongest bank.

OCBC Bank and its subsidiaries offer a broad array of specialist financial services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC Bank’s key markets are Singapore’s Malaysia, Indonesia and Greater China. It has a network of over 600 branches and representative offices in 18 countries and territories, including more than 330 branches and offices in Indonesia that are operated by its subsidiary, Bank OCBC NISP

OCBC Bank’s insurance subsidiary, Great Eastern Holdings, is the largest Insurance group in Singapore and Malaysia by assets. Its asset management subsidiary, Lion Group Investor, is one of the largest private sector asset management companies in Southest Asia. Private Banking services are provided by subsidiary Bank of Singapore, which continued to gain industry recognition in 2011 including being voted ‘Outstanding Private Bank in Asia Pacific’ by Private Banker international

After being actively involved in offering Islamic banking products and services since 1995, OCBC Bank launched its wholly-owned Islamic banking subsidiary, OCBC Al-Amin Bank Berhad, on 1 December 2008. OCBC Al-Amin offers products and services which are developed based on the applicable Shariah contract and with the endorsement of the Shariah Advisory Committee to meet the requirements of both Muslims and non-Muslims alike.

What can I earn as an Assistant Vice President