Retail Supervisor: Lead Sales & Service Excellence

Valiram; Malaysia; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts across 200+ brands

Medical, dental, optical and mental-wb

Access to sports and social activities

Uniform allowance for selected brands

Commission opportunities

Attendance allowance

Job summary

Valiram is seeking a supervisory-focused team member for our Bath & Body Works store in Malaysia, driving sales and delivering exceptional customer experiences. You will lead a team, uphold store standards, and assist with opening/closing duties while supporting inventory and documentation.

Open to SPM leavers and above, with at least 3 years of retail experience and strong leadership. The role offers staff discounts across 200+ brands, medical and wellness benefits, and structured career

Qualifications

• Minimum 3 years of retail experience, with supervisory experience preferred.
• Open to SPM leavers and above.
• Strong communication, interpersonal and leadership skills.
• Customer-focused with a positive and proactive attitude.
• Comfortable working in a target-driven environment.
• Willing to work retail hours, including weekends and public holidays.

Responsibilities

• Drive individual and store sales performance through effective sales execution.
• Lead the team on customer service, product knowledge and delivering exceptional experiences.
• Support store opening, closing and day-to-day retail operations.
• Maintain strong retail standards, store presentation and visual merchandising.
• Support inventory accuracy and minimise stock losses.
• Assist with team scheduling, floor coverage and day-to-day team leadership.
• Support timely reporting and maintain accurate store documentation.

Skills

Sales leadership

Retail experience

Customer service

Communication skills

Team supervision

Education

SPM or equivalent

Job description

Valiram is seeking a supervisory-focused team member for our Bath & Body Works store in Malaysia, driving sales and delivering exceptional customer experiences. You will lead a team, uphold store standards, and assist with opening/closing duties while supporting inventory and documentation.

Open to SPM leavers and above, with at least 3 years of retail experience and strong leadership. The role offers staff discounts across 200+ brands, medical and wellness benefits, and structured career