Retail Supervisor (Kuantan City Mall)

RUMA HOME SDN. BHD.; Kuantan; On-site; MYR 22,000 - 39,000; Full time

Benefits offered by this job

Insurance & Medical claims

Yearly Bonus

Job summary

Ruma Home Sdn Bhd is seeking energetic, customer-focused individuals to join our retail team in Kuantan. No experience required—training provided; strong communication in Bahasa Malaysia and English is essential.

You will deliver excellent service, assist with displays, cashier duties, and help meet store sales targets while maintaining store cleanliness. Fresh graduates are welcome; shifts, weekends and holidays apply; opportunities for training and career growth with yearly bonus and insurance.

Qualifications

• Able to communicate in Bahasa Malaysia and English.
• Friendly, pleasant personality with a positive attitude.
• Independent, responsible, and self-motivated.
• Able to work shifts, weekends, and public holidays.
• No experience required – training will be provided.
• Fresh graduates are encouraged to apply.

Responsibilities

• Deliver excellent customer service and provide product recommendations to customers
• Support sales achievement and contribute to store sales growth
• Maintain product displays, merchandising, and overall store cleanliness
• Build strong rapport and positive relationships with customers
• Handle cashiering duties and cash transactions accurately
• Assist with daily store opening and closing procedures
• Replenish and organize stock on shelves and in storage areas
• Complete and maintain necessary paperwork and store records
• Monitor store activities, track sales performance, and support daily operations
• Attend to customer inquiries, feedback, and complaints professionally

Skills

Customer service

Retail sales

Communication

Job description

We are looking for energetic and customer-focused individuals to join our retail team. If you enjoy interacting with people, creating great shopping experiences, and working in a fast-paced retail environment, we’d love to hear from you.

Key Responsibilities

Deliver excellent customer service and provide product recommendations to customers

Support sales achievement and contribute to store sales growth

Maintain product displays, merchandising, and overall store cleanliness

Build strong rapport and positive relationships with customers

Handle cashiering duties and cash transactions accurately

Assist with daily store opening and closing procedures

Replenish and organize stock on shelves and in storage areas

Complete and maintain necessary paperwork and store records

Monitor store activities, track sales performance, and support daily operations

Attend to customer inquiries, feedback, and complaints professionally

Job Requirements

Able to communicate in Bahasa Malaysia and English (Mandarin is an added advantage)

Friendly, pleasant personality with a positive attitude

Independent, responsible, and self-motivated

Able to work shifts, weekends, and public holidays

No experience required – training will be provided

Fresh graduates are encouraged to apply

Why Join Us?

• Training and career growth opportunities
• Supportive team environment
• Insurance & Medical claims
• Yearly Bonus

Ruma Home Sdn Bhd is a retailer of home furnishing products. Ruma have both online and physical store. We develop and design furniture and home accessories and sell directly to consumer at a reasonable price. We are founded by peoples who are passionate about home design and hope to have co workers that share the same passion. Our goal is to furnish Malaysian home with beautifully designed and affordable furniture.

Ruma Home Sdn Bhd is a retailer of home furnishing products. Ruma have both online and physical store. We develop and design furniture and home accessories and sell directly to consumer at a reasonable price. We are founded by peoples who are passionate about home design and hope to have co workers that share the same passion. Our goal is to furnish Malaysian home with beautifully designed and affordable furniture.