Retail Store Lead: Sales, Service & Operations

PT Mitra Adiperkasa Tbk (MAP Fashion1); Sepang; On-site; MYR 40,000 - 70,000; Full time

Job summary

MAP Fashion, a MAP brand store in Sepang, Malaysia, is seeking a proactive Assistant Store Manager. You will supervise a team of sales associates, drive sales, and ensure outstanding customer service in a fast-paced retail environment.

The role requires at least 2 years in a supervisory capacity, strong leadership, English fluency, and proven ability to analyze sales data, manage inventory, and coordinate stock replenishment.

Qualifications

• Minimum 2 years of supervisory experience in retail preferred.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and lead a team of sales associates to achieve sales goals.
• Ensure that customers receive outstanding service and assistance.
• Address customer inquiries and issues promptly and professionally.
• Monitor and analyze sales data to identify trends and opportunities.
• Implement sales strategies to drive revenue growth.
• Ensure the store layout is visually appealing and products are well-presented.
• Monitor inventory levels and coordinate stock replenishment with management.
• Assist in inventory management, including stock replenishment and markdowns.
• Collaborate with management to optimize inventory levels.
• Oversee daily store operations, including opening and closing procedures.
• Contribute to sales data analysis and make improvement recommendations.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Shift work

English proficiency

Store operations

Inventory management

Sales analytics

Job description

MAP Fashion, a MAP brand store in Sepang, Malaysia, is seeking a proactive Assistant Store Manager. You will supervise a team of sales associates, drive sales, and ensure outstanding customer service in a fast-paced retail environment.

The role requires at least 2 years in a supervisory capacity, strong leadership, English fluency, and proven ability to analyze sales data, manage inventory, and coordinate stock replenishment.