Retail Service Crew

Beacon ACM Sdn Bhd; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Petaling Jaya seeks to hire a customer service associate. Responsibilities include handling cash transactions, assisting with inventory, and providing excellent customer service. Candidates should have basic English and Bahasa Malaysia proficiency and be willing to work various shifts. The role offers benefits like medical coverage and discounts on products.

Benefits

Inpatient & Outpatient Benefit

Yearly dental subsidy

Insurance Coverage

Staff Welfare on Marriage / Childbirth / Bereavement

Staff discount on all subsidiary products

Qualifications

• Able to speak basic English and Bahasa Malaysia.
• Basic numerical and administrative skills.
• Detail-oriented, accurate, and responsible with cash handling.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Cashiering and payment handling including multiple methods.
• Maintain sales transaction and inventory records.
• Assist customers with product inquiries and purchases.

Job description

Job Responsibilities

• Cashiering & Payment Handling
• Operate POS system accurately and efficiently.
• Process cash, card, e-wallet, and other payment methods.
• Handle returns, exchanges, and refunds per company policy.
• Balance cash register and prepare daily sales reports.

Administrative & Operation Support

• Maintain sales transaction and inventory records.
• Assist with filing, data entry, and daily documentation.
• Assist in receiving, stocking, and arranging products on shelves.
• Ensure proper storage and rotation of perishable goods (FIFO system)
• Support stock-taking, inventory checks, and replenishment.
• Maintain cleanliness and orderliness of the outlet

Customer Service & Sales

• Greet and assist customers with product inquiries and purchases.
• Handle customer feedback/complaints politely and escalate when necessary

Job Requirements

• Able to speak basic English and Bahasa Malaysia.
• Basic numerical and administrative skills.
• Detail-oriented, accurate, and responsible with cash handling.
• Willing to work shifts, weekends, and public holidays

Job Benefits

• Inpatient & Outpatient Benefit
• Yearly dental subsidy
• Insurance Coverage
• Staff Welfare on Marriage / Childbirth / Bevearement
• Staff discount on all subsidiary products i.e Beacon Mart, Radiant Code, Beacon Resort & Etc