Retail Sales & Customer Experience Lead

Watsons Malaysia; Johor; On-site; MYR 24,000 - 36,000; Full time

Job summary

Watsons Malaysia in Johor Bahru is seeking a customer-focused team member to join our retail staff. You will provide professional service, manage stock levels, promote Watson’s VIP Member Cards, and support achieving sales targets while upholding store standards.

The ideal candidate has a pleasant personality with good communication skills, can work retail hours including weekends and public holidays, and is available for both full- and part-time roles.

Qualifications

• Possess pleasant personality and good communication skills.
• Able to work retail hours including weekends and public holidays.
• Full/Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques and achieve targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintains procedures and methods according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Customer service

Stock management

Sales techniques

Cashier

Education

PMR/SPM

Professional Certificate

Job description

Watsons Malaysia in Johor Bahru is seeking a customer-focused team member to join our retail staff. You will provide professional service, manage stock levels, promote Watson’s VIP Member Cards, and support achieving sales targets while upholding store standards.

The ideal candidate has a pleasant personality with good communication skills, can work retail hours including weekends and public holidays, and is available for both full- and part-time roles.