Retail Sales & Customer Experience Associate – Monthly Incentives

eco-shop Malaysia; Negeri Sembilan; On-site; MYR 20,000 - 27,000; Full time

Benefits offered by this job

Monthly incentives

Career advancement opportunities

Job summary

Jora Malaysia is hiring a Retail Associate at Alpinia, Nilai, Negeri Sembilan. You will greet customers, promote products, and help deliver a positive shopping experience.

Responsibilities include handling stock, maintaining displays, cashier duties when needed, and supporting store promotions. The role requires a minimum SPM, strong communication, flexibility for retail hours, and a customer-centric approach.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Experience in retail or customer service preferred.
• Strong communication and interpersonal skills.
• Positive attitude with a customer-centric approach.
• Ability to work in fast-paced environment and handle multiple tasks.
• Flexible to work retail hours including weekends and holidays.
• Physically fit and able to stand for long periods and lift light to moderate weights.
• Willing to work at Alpinia, Nilai, Negeri Sembilan.

Responsibilities

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Skills

Customer service

Communication skills

Multitasking

Positive attitude

Physical fitness

Education

SPM or equivalent

Job description

Jora Malaysia is hiring a Retail Associate at Alpinia, Nilai, Negeri Sembilan. You will greet customers, promote products, and help deliver a positive shopping experience.

Responsibilities include handling stock, maintaining displays, cashier duties when needed, and supporting store promotions. The role requires a minimum SPM, strong communication, flexibility for retail hours, and a customer-centric approach.