Dynamic Retail Sales Associate - Customer Focused

CG Computers Sdn Bhd; Alor Setar; On-site; MYR 20,000 - 29,000; Full time

Job summary

Jora Malaysia is seeking a Retail Sales Associate in Kedah, Alor Setar to deliver excellent customer service, drive sales, and keep the store inviting. You will greet customers, understand their needs, recommend products, and maintain a clean, visually appealing environment.

The role also involves handling POS transactions, stock replenishment, and participating in promotions. Fresh graduates are welcome; English and Bahasa Malaysia basics are required; presenting yourself professionally is

Qualifications

• SPM and above educational requirement.
• Fresh graduates welcome to apply.
• Basic English and Bahasa Malaysia communication.

Responsibilities

• Greet customers promptly and professionally.
• Understand customer needs and recommend appropriate products.
• Explain product features, pricing, promotions, and after-sales services clearly.
• Upsell and cross-sell products to maximize sales value.
• Handle customer inquiries, complaints, and feedback courteously.
• Provide accurate information to build customer trust and long-term relationships.
• Operate POS systems for billing, payments, and returns.
• Assist in stock receiving, replenishment, and inventory management.

Skills

Customer service

Communication

Teamwork

Professional appearance

Flexibility

Education

SPM and above

Tools

POS systems

Job description

Jora Malaysia is seeking a Retail Sales Associate in Kedah, Alor Setar to deliver excellent customer service, drive sales, and keep the store inviting. You will greet customers, understand their needs, recommend products, and maintain a clean, visually appealing environment.

The role also involves handling POS transactions, stock replenishment, and participating in promotions. Fresh graduates are welcome; English and Bahasa Malaysia basics are required; presenting yourself professionally is