Retail Sales Associate: Upsell, Service & Growth

ECO-SHOP Marketing Berhad (Retail); Seremban; On-site; MYR 13,000 - 20,000; Full time

Benefits offered by this job

Monthly incentives

Job summary

ECO-SHOP Marketing Berhad is seeking team members for Seremban, Negeri Sembilan to greet customers, upsell products, and keep shelves tidy. You will assist with loading/unloading, stock organization, and promotions, with a potential to cover cashier shifts as needed.

The role requires basic education (SPM or equivalent), strong communication, and a customer-centric attitude in a fast-paced retail environment. Weekend/holiday availability is needed.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Positive attitude with a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work retail hours, including weekends and holidays.
• Physically fit and able to stand for long periods and lift light to moderate weights.

Responsibilities

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Education

SPM or equivalent

Job description

ECO-SHOP Marketing Berhad is seeking team members for Seremban, Negeri Sembilan to greet customers, upsell products, and keep shelves tidy. You will assist with loading/unloading, stock organization, and promotions, with a potential to cover cashier shifts as needed.

The role requires basic education (SPM or equivalent), strong communication, and a customer-centric attitude in a fast-paced retail environment. Weekend/holiday availability is needed.