Customer-First Retail Assistant & Stock Specialist

ECO-SHOP Marketing Berhad (Retail); Nilai; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Monthly Incentives

Career advancement opportunities

Job summary

Eco-Shop Marketing Berhad in Nilai, Negeri Sembilan, is seeking a retail associate to greet customers, upsell, and maintain store presentation. You will assist in stock handling, cashier duties when required, and ensure products are attractively displayed.

The role requires good communication, a customer-centric approach, and the ability to work in a fast-paced environment, including weekends and holidays. Training is provided, with opportunities for growth.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Positive attitude with a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Skills

Communication

Interpersonal

Customer service

Multitasking

Flexibility

Stamina

Education

SPM or equivalent

Job description

Eco-Shop Marketing Berhad in Nilai, Negeri Sembilan, is seeking a retail associate to greet customers, upsell, and maintain store presentation. You will assist in stock handling, cashier duties when required, and ensure products are attractively displayed.

The role requires good communication, a customer-centric approach, and the ability to work in a fast-paced environment, including weekends and holidays. Training is provided, with opportunities for growth.