Retail Sales Associate — Fresh Goods & Customer Care

TRENDCELL SDN. BHD. (Retail); Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Benefits offered by this job

Yearly bonus and increment

Overtime and Public Holiday Pay

Uniform provided and free

Advance Salary Program (paywatch)

Medical inpatient and outpatient

Job summary

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label. Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality,

Qualifications

• Candidate must possess at least Secondary School/SPM/"O" Level or equivalent.
• Able to read, write and speak in Bahasa Malaysia and English (basic communication will do)
• Required skills: Product Knowledge, Multitasking, Customer Service, Stock Management
• Fresh graduates are encouraged to apply

Responsibilities

• To assist with the day to day activities relating to the department operation.
• Maintain outstanding department condition with quality stocked and visual merchandizing standards.
• Provide basic customer services by understanding customers' inquiries.
• Understand all product category and maintain the quality of all products (Food/ Non-Food) as well as freshness (Dry Goods).
• Replenish, forwarding and ensure all shelves on the selling floor fully good stocked of products according to FIFO (First In First Out) & FEFO (First Expiry First Out) practice with product category.
• Perform daily check on price change report to ensure every product with correct price and description.
• Ensure the correct information on POP cards and display according to company standard and government requirement.
• Maintain hygiene and cleanliness of the storage area, selling floor and entire department according to company SOP.
• Checking near expiry products & remove expired products according to company SOP.
• Monitor correct temperature of the refrigerator and update the temperature sheet by daily basis. (For Chilled & Frozen/Dry Goods Department)
• Provide feedback regard stock movement and propose stock ordering to superior.
• Always provide good services to the customers.
• Assist and support all sales, marketing and promotional activities.
• Perform any other duties in general operational functions and ad-hoc assignments.

Skills

Product Knowledge

Multitasking

Customer Service

Stock Management

Education

Secondary School/SPM/"O" Level or equivalent

Job description

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label. Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality,