Retail Sales Associate - Customer-Centric & Fast-Paced

eco-shop Malaysia; Malacca City; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Career advancement

Health and wellness benefits

Annual Leave

EPF

SOCSO

Salary Increment

Monthly Performance Incentive

Yearly Bonus

Job summary

Jora Malaysia is seeking a Retail Associate to welcome customers, promote products, and keep the store organized and inviting. The role requires a friendly, customer-focused approach and the ability to work across busy periods including weekends.

Ideal candidates will have at least an SPM or equivalent and strong communication skills, with previous retail or customer service experience preferred. Physical fitness for standing and light lifting is expected.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Positive attitude, with a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work retail hours, including weekends and holidays.
• Physically fit and able to stand for long periods and lift light to moderate weights.

Responsibilities

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods efficiently during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Skills

Strong communication

Interpersonal skills

Customer-centric attitude

Flexibility with hours

Multitasking

Education

SPM or equivalent

Job description

Jora Malaysia is seeking a Retail Associate to welcome customers, promote products, and keep the store organized and inviting. The role requires a friendly, customer-focused approach and the ability to work across busy periods including weekends.

Ideal candidates will have at least an SPM or equivalent and strong communication skills, with previous retail or customer service experience preferred. Physical fitness for standing and light lifting is expected.