Retail Sales & Customer Experience Specialist

ECO-SHOP Marketing Berhad (Retail); Malacca City; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Monthly Incentives

Opportunities for career advancement

Job summary

Eco-Shop is recruiting a Sales Associate for our Melaka store to deliver excellent customer service and promote a wide range of products. You will assist with stock handling, ensure displays are attractive, and help maintain a clean, organized store environment.

The role includes potential weekend/holiday shifts, with opportunities for career advancement and monthly incentives based on performance.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Positive attitude, with a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work retail hours, including weekends and holidays.
• Physically fit and able to stand for long periods and lift light to moderate weights.
• Willing to work at I-Molek, Melaka.

Responsibilities

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods efficiently during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Skills

Communication skills

Interpersonal skills

Positive attitude

Customer-centric

Multitasking

Education

SPM or equivalent

Job description

Eco-Shop is recruiting a Sales Associate for our Melaka store to deliver excellent customer service and promote a wide range of products. You will assist with stock handling, ensure displays are attractive, and help maintain a clean, organized store environment.

The role includes potential weekend/holiday shifts, with opportunities for career advancement and monthly incentives based on performance.