RETAIL SALES ASSISTANT

M Gadget Sdn Bhd; Selangor; On-site; MYR 23,000 - 33,000; Full time

Benefits offered by this job

Competitive wage or salary package

Staff discounts on M Gadget products

Career progression opportunities

Job summary

M Gadget Sdn Bhd is seeking a friendly Retail Sales Assistant to join our Seri Kembangan, Selangor store. You will deliver excellent customer service, help customers select products, and drive sales in a bustling retail environment.

As the face of our brand, you will greet shoppers, provide product information, handle transactions, maintain store standards, and participate in promotions to enhance the shopping experience for every customer.

Qualifications

• Excellent customer service skills and friendly demeanour.
• Strong communication abilities, both verbal and written.
• Ability to work effectively in a fast-paced retail environment.
• Reliable and punctual with a strong work ethic.
• Basic numeracy skills and accuracy in handling cash transactions.

Responsibilities

• Greet customers warmly and assist them in finding products.
• Provide product information and recommendations based on customer needs.
• Process sales transactions accurately using the POS system.
• Handle cash and card payments.
• Maintain a clean, organised, and well-stocked store.
• Restock shelves and displays with merchandise.
• Answer customer inquiries about products, pricing, and store policies.
• Escalate customer complaints to management.
• Participate in promotions to drive sales.

Skills

Customer service

Communication

Fast-paced environment

Punctuality

Numeracy

Physical stamina

Team player

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking a enthusiastic and customer-focused Retail Sales Assistant to join the team at M Gadget Sdn Bhd. This is a full-time position based in Seri Kembangan, Selangor. As a Retail Sales Assistant, you will play a vital role in delivering exceptional customer service and driving sales within our retail environment. You will be the face of our brand, helping customers find the products they need whilst creating a positive shopping experience that keeps them coming back.

What you'll be doing

• Greet customers warmly and assist them in finding products that meet their needs
• Provide product information and recommendations based on customer requirements
• Process sales transactions accurately using the point-of-sale system
• Handle cash and card payments, ensuring all transactions are completed correctly
• Maintain a clean, organised and well-stocked retail environment
• Restock shelves and displays with merchandise in an appealing manner
• Answer customer inquiries about products, pricing and store policies
• Identify and elevate customer complaints or issues to management
• Participate in promotional activities and campaigns to increase sales
• Follow company policies and procedures at all times

What we're looking for

• Excellent customer service skills with a friendly and approachable demeanour
• Strong communication abilities, both verbal and written
• Ability to work effectively in a fast-paced retail environment
• Reliable and punctual with a strong work ethic
• Basic numeracy skills and accuracy in handling cash transactions
• Physical ability to stand for extended periods and lift merchandise
• Flexibility to work shifts, including evenings and weekends as required
• Previous retail or customer service experience is preferred but not essential
• Enthusiasm for learning about products and staying up-to-date with industry trends
• Positive attitude and willingness to support team members

What we offer

• Competitive hourly wage or salary package
• Staff discounts on M Gadget products and services
• Opportunities for career progression within the retail and consumer products industry

About us

M Gadget Sdn Bhd is a leading retailer in the consumer electronics and gadgets sector. We are committed to providing our customers with quality products, competitive pricing and outstanding customer service. Our stores are designed to showcase the latest technology and innovation, and our team is passionate about helping customers find the perfect solutions for their needs. We pride ourselves on creating an inclusive workplace where our employees feel valued, supported and motivated to deliver excellence. Join us and become part of a dynamic retail team dedicated to customer satisfaction and business success.