Retail Operations & Analytics Coordinator

MR.DIY Group (M) Berhad; Seri Kembangan; On-site; MYR 33,000 - 67,000; Full time

Job summary

MR.DIY Group (M) Berhad in Malaysia is seeking a detail-oriented Administrative Operations Coordinator to support daily RTM operations, maintain master data, and prepare reports and dashboards.

You will collaborate with Operations, IT, HR, Finance, Legal, BD, Marketing and other departments to ensure smooth store setups, relocations, renovations and closures, while maintaining SOPs and internal processes.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Management, Retail Management, or a related field.
• Minimum 1–2 years of administrative or retail operations experience.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong analytical, organizational, and communication skills.
• Able to work independently and manage multiple tasks.
• Experience in retail operations, Lark or ERP/POS systems is an advantage.

Responsibilities

• Coordinate daily RTM administrative operations.
• Maintain and update master data, reports, and operational records.
• Support store setup, relocation, renovation, and closure activities.
• Coordinate with Operations, IT, HR, Finance, Legal, BD, Marketing, and other departments.
• Prepare reports, dashboards, and management presentations.
• Maintain SOPs, documentation, and internal processes.
• Support system administration and project implementation.
• Perform ad‑hoc duties assigned by management.

Skills

Excel

Word

PowerPoint

Analytical skills

Organizational skills

Communication skills

Independent work

Multitasking

Retail operations

ERP/POS

Lark

Education

Diploma/ Bachelor's degree in Business Administration or related field

Job description

MR.DIY Group (M) Berhad in Malaysia is seeking a detail-oriented Administrative Operations Coordinator to support daily RTM operations, maintain master data, and prepare reports and dashboards.

You will collaborate with Operations, IT, HR, Finance, Legal, BD, Marketing and other departments to ensure smooth store setups, relocations, renovations and closures, while maintaining SOPs and internal processes.