Retail Manager

Coway (Malaysia) Sdn Bhd

Kuala Lumpur

On-site

MYR 90,000 - 150,000

Full time

2 days ago
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Benefits offered by this job

Medical allowance
Dental
Sports
Vision
Outpatient
Yearly performance bonus

Job summary

Coway Malaysia is seeking a Retail Manager to lead nationwide store operations, drive profitable performance, and ensure a premium in-store experience. You will oversee multi-store performance, budgeting, P&L oversight, and KPI-driven strategies while developing Store Managers and retail teams.

The role partners with Marketing to execute campaigns and strengthen the Coway brand across Malaysia. Ideal candidates have 7–10 years of retail management, strong operations and project management

Qualifications

  • 7–10 years of retail management experience, preferably multi-store.
  • Expertise in retail operations, SOPs, and performance management.
  • Skilled in sales analysis, project management, and cross-functional coordination.

Responsibilities

  • Lead and optimize daily retail operations to ensure efficient, compliant, and high-performing stores.
  • Manage profitability through budgeting, P&L oversight, and KPI-driven strategies.
  • Monitor sales performance and standards to deliver consistent results across outlets.
  • Oversee new store development from site sourcing to launch execution.
  • Recruit, train, and mentor Store Managers and retail teams.
  • Collaborate with Marketing to execute retail campaigns and enhance in-store journeys.

Skills

Retail management
Sales analysis
Project management
Cross-functional coordination
Excellent communication

Education

Bachelor's degree in Business, Retail Management, Marketing, or related field

Job description

The Retail Manager leads Coway’s retail operations and drives new store expansion across Malaysia. This role ensures every store operates efficiently, delivers strong sales results, and upholds Coway’spremium, youthful, and innovative brand identity. The manager oversees store performance, customer experience, team development, and end-to-end store setup.

Job Descriptions
Retail Operations & Performance Management

Lead and optimize daily retail operations to ensure efficient, compliant, and high-performing stores.

Manage overall store profitability through effective budgeting, P&L oversight, and KPI-driven strategies.

Monitor sales performance and operational standards to deliver consistent results across all outlets.

Retail Expansion & Strategic Growth

Oversee new store development from site sourcing and leasing to design, build, and launch execution.

Manage project timelines, budgets, and quality to achieve expansion targets and strengthen Coway’s retail presence nationwide.

Recruit, train, and mentor Store Managers and retail teams to build a high-performance, service-oriented culture.

Drive employee engagement, capability development, and manpower efficiency to support operational excellence.

Customer Experience & Brand Excellence

Uphold Coway’s premium, customer-first experience through consistent service, visual presentation, and in-store engagement.

Collaborate with Marketing to execute impactful retail campaigns and continuously enhance the in-store journey.

Requirements
  • Bachelor's degree in Business, Retail Management, Marketing, or a related field.
  • Minimum of 7–10 years’ retail management experience, preferably multi-store.
  • Expertise in retail operations, SOPs, and performance management.
  • Skilled in sales analysis, project management, and cross-functional coordination.
  • Excellent communication skills, both written and verbal, with attention to detail.
  • Background in lifestyle, premium, consumer electronics, or home appliance retail is an advantage.
OUR HISTORY

Established in 1989, Coway has been dedicated to researching and developing environmental solutions, particularly in personal health and wellbeing. With the world's best specialists and scientists working hand-in hand, we strongly believe that we can achieve our mission and make our vision a reality.

"Being a market leader in both Korea & Malaysia, we strive to expand our knowledge and diversify our expertise globally, with the aim to make the world a cleaner and purer place to live in."

Our unique competitive advantage is that we complement our high-tech products with an innovative and modern design. In today's world, the design of a product plays a major role in decision-making, thus prompted us to take that extra effort to deliver not just practical, but innovative design touches.

Through the years, we have progressively improved our Research & Development process with new findings and consumer behaviours. Simply said, this is our bread & butter, the fuel to keep us moving forward and dare we say, we will never settle.

OUR PHILOSOPHY

We Believe in Goodness

We believe that the sum of our actions will eventually create a better world to live in

OUR MISSION

Together as a team, our joruney of unearthing new possibilities, new solutions and new beginnings will continue for generations to come. We simply believe that a better world is possible when actions - of any sizes - are taken

OUR VISION

The Life Care Company

At Coway, We strive to make the world a better place, a cleaner place and safer place. Our future generations deserve the best in everything - clean water, fresh air and a pristine environment. This is our vision. Our dream. Our pledge

OUR HISTORY

Established in 1989, Coway has been dedicated to researching and developing environmental solutions, particularly in personal health and wellbeing. With the world's best specialists and scientists working hand-in hand, we strongly believe that we can achieve our mission and make our vision a reality.

"Being a market leader in both Korea & Malaysia, we strive to expand our knowledge and diversify our expertise globally, with the aim to make the world a cleaner and purer place to live in."

Our unique competitive advantage is that we complement our high-tech products with an innovative and modern design. In today's world, the design of a product plays a major role in decision-making, thus prompted us to take that extra effort to deliver not just practical, but innovative design touches.

Through the years, we have progressively improved our Research & Development process with new findings and consumer behaviours. Simply said, this is our bread & butter, the fuel to keep us moving forward and dare we say, we will never settle.

OUR PHILOSOPHY

We Believe in Goodness

We believe that the sum of our actions will eventually create a better world to live in

OUR MISSION

Together as a team, our joruney of unearthing new possibilities, new solutions and new beginnings will continue for generations to come. We simply believe that a better world is possible when actions - of any sizes - are taken

OUR VISION

The Life Care Company

At Coway, We strive to make the world a better place, a cleaner place and safer place. Our future generations deserve the best in everything - clean water, fresh air and a pristine environment. This is our vision. Our dream. Our pledge

Perks and benefits
  • Perks and benefits Medical Miscellaneous allowance Dental Sports (e.g. Gym) Vision Outpatient Medical Card, Yearly Performance Bonus,
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