Retail Assistant Manager — Growth & People Leadership

Prism+; Shah Alam; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Annual outpatient benefit (Includes牙科和

Birthday leave

Performance bonus

Annual increment

Job summary

PRISM+ Malaysia is seeking a passionate Retail Assistant Store Manager to accelerate growth in our retail segment and maximise sales through the store network. You will oversee daily operations, lead a retail team, and drive customer service excellence.

The ideal candidate has at least 3 years of managerial retail experience, proficient in Excel/PowerPoint, and strong English/Chinese/Malay communication. You will report to the Retail Store Manager and help achieve sales targets.

Qualifications

• Minimum of 3 years of managerial experience in the retail industry.
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint.
• Strong Communication (English/Chinese/Malay) and people skills.
• Data-driven with ability to analyse data for stocks forecasting.

Responsibilities

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures
• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

Job description

PRISM+ Malaysia is seeking a passionate Retail Assistant Store Manager to accelerate growth in our retail segment and maximise sales through the store network. You will oversee daily operations, lead a retail team, and drive customer service excellence.

The ideal candidate has at least 3 years of managerial retail experience, proficient in Excel/PowerPoint, and strong English/Chinese/Malay communication. You will report to the Retail Store Manager and help achieve sales targets.