Retail Associate

Valiram; Malaysia; Hybrid; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts across 200+ brands

Medical, dental, optical and mental-wb

Sports and social activities

Uniform allowance

Commission entitlement

Job summary

Valiram invites you to join as a Retail Associate and own the moment. Every interaction is an opportunity to create an exceptional experience for customers as you explore needs and help them discover products they love.

You will gain hands-on exposure to customer service, sales, product knowledge and store operations while representing several premium brands. Training is provided and progression paths are clearly outlined.

Qualifications

• No prior experience required; onboarding and training provided.
• Open to SPM leavers and above.
• Strong communication and interpersonal skills.
• Customer-focused with a positive and proactive attitude.
• Willing to work retail hours, including weekends and public holidays.

Responsibilities

• Proactively learn new skills and gain more knowledge to grow in the role.
• Create an exceptional and personalised customer experience.
• Build meaningful customer relationships and achieve individual sales targets.
• Understand customer needs and recommend relevant products.
• Maintain strong product knowledge and stay updated on products and promotions.
• Support inventory, stock control and day-to-day store operations.
• Maintain store standards and represent the brand with confidence.

Skills

Customer service

Communication

Interpersonal skills

Education

SPM leavers and above

Job description

Position Summary

Elevate Beyond Service

Join Valiram as a Retail Associate and own the moment! Every interaction is an opportunity to create an exceptional experience – from understanding what our customers need to helping them discover something they love.

You’ll build your retail career through hands‑on exposure to customer service, sales, product knowledge and store operations, while representing some of the world’s most distinctive brands.

What We Offer

• Competitive salary
• Staff discounts across 200+ brands
• Medical, dental, optical and mental wellbeing benefits*
• Access to fully sponsored sports and social activities
• Unique career pathways
• Uniform allowance*
• Commission entitlement*

*Terms & Conditions Apply

Brands You Could Grow With
Bacha Coffee, Godiva, TWG Tea, Lindt & Laderach

Career Development
Retail Associate → Senior Retail Associate → Supervisor → Assistant Store Manager → Store Manager → Senior Store Manager → And beyond!

Key Responsibilities

• Proactive learn new skills and gain more knowledge to grow in the role.
• Create an exceptional and personalised customer experience.
• Build meaningful customer relationships and achieve individual sales targets.
• Understand customer needs and recommend relevant products.
• Maintain strong product knowledge and stay updated on products and promotions.
• Support inventory, stock control and day-to-day store operations.
• Maintain store standards and represent the brand with confidence.

Key Requirements

• No prior experience required — onboarding and training will be provided.
• Open to SPM leavers and above.
• Strong communication and interpersonal skills.
• Customer-focused with a positive and proactive attitude.
• Comfortable working in a target-driven environment.
• Willing to work retail hours, including weekends and public holidays.