Retail Assistant

Private Advertiser; Seremban; On-site; MYR 24,000 - 42,000; Full time

Job summary

Private Advertiser in Malaysia is seeking a sales associate who is enthusiastic about the products and committed to delivering great customer service. You will help customers, promote offerings, and contribute to outlet targets while ensuring a positive shopping experience.

The role requires flexibility for rotational shifts and weekends. Location is Lotus Seremban Jaya, with duties including opening/closing, stock checks, and handling promotions to boost sales.

Qualifications

• Excellent customer service and communication skills.
• Willing to work on rotational shifts, weekends and public holidays.
• Location at Lotus Seremban Jaya.

Responsibilities

• Have knowledge and be passionate about the products/services offered.
• Achieve personal sales target and contribute to the outlet target.
• Provide positive customer experience by addressing customer enquiries, and recommending potential products and services depending on their needs.
• Support the implementation of appropriate customer service channels and solutions for managing customers’ concerns.
• Effectively execute any outlet promotions to increase sales revenue and customer experience.
• Recommend potential products or services to management by collecting customer information and analysing customer needs.
• Prepare sales and service reports for the outlet as required by the outlet manager.
• Participate, prepare and carry out daily opening/closing as well as stock take according to SOPs as required.
• Participate in ad-hoc roadshows and events to ensure successful sell-out target achievement.
• Ensure cleanliness of the outlet and maintain proper display of the retail fixtures and demo units.
• Contribute to the team effort by accomplishing related results as needed.
• Any other ad-hoc duties assigned from time to time.

Skills

Customer service

Communication skills

Job description

• Have knowledge and be passionate about the products/services offered
• Achieve personal sales target and contribute to the achievement of the outlet target
• Provide positive customer experience by addressing customer enquiries, and recommending potential products and services depending on their needs
• Support the implementation of appropriate customer service channels and solutions for managing customers’ concerns
• Effectively execute any outlet promotions to increase sales revenue and customer experience
• Recommend potential products or services to management by collecting customer information and analysing customer needs
• Prepare sales and service reports for the outlet as required by the outlet manager
• Participate, prepare and carry out daily opening/closing as well as stock take according to SOPs as required
• Participate in ad-hoc roadshows and events to ensure successful sell-out target achievement
• Ensure cleanliness of the outlet and maintain proper display of the retail fixtures and demo units
• Contribute to the team effort by accomplishing related results as needed
• Any other ad-hoc duties assigned from time to time

Job Requirements

• Excellent customer service and communication skills.

• Willing to work on rotational shifts, weekends and public holidays.
• Location at Lotus Seremban Jaya