Product Specialist

MR DIY TRADING SDN BHD; Seri Kembangan; On-site; MYR 45,000 - 78,000; Full time

Job summary

MR D.I.Y. is seeking a proactive Buying/Merchandising professional to help create and maintain product plans, coordinate with suppliers, and monitor inventory. You will work cross-functionally with marketing, sales, and operations to drive launches and promotions.

Candidates should have a Bachelor’s degree and at least 2 years’ experience in retail or related fields, with strong Excel and PowerPoint skills, and proficiency in English and Malay; Mandarin is a plus.

Qualifications

• Bachelor’s degree in business, marketing, merchandising, retail management, or related field.
• Minimum 2 years of buying, merchandising, designing, product development, or data analysis.
• Experience in Retail, FMCG, Fashion, Ecommerce, Sports, or General Merchandise industry.
• Proficient in Microsoft Excel and Microsoft PowerPoint.
• Good communication and interpersonal skills.
• Able to communicate in English and Malay.
• Mandarin proficiency is required, with at least conversational ability.

Responsibilities

• Support in creating and maintaining product and assortment plans based on market trends and customer preferences thru product development or brand liaison.
• Assist in gathering and analyzing data to inform decision-making.
• Accurate and timely updates to product and assortment plans.
• Research reports on competitor trends and customer behavior.
• Contributed ideas for product selections and adjustments.
• Collaborate with the team to ensure the smooth continuation and completion of existing projects.
• Track project timelines, deliverables, and progress while addressing any issues that arise.
• Regular status updates and reports on ongoing projects.
• Resolved bottlenecks or challenges to maintain project momentum.
• Successful completion of assigned tasks within project timelines.
• Assist in communicating with suppliers to track order status, resolve issues, and follow up on deliveries.
• Ensure all vendor documentation and records are up-to-date.
• Maintained and accurate records of vendor interactions and agreements.
• Resolved vendor-related issues in a timely manner.
• On-time delivery of products from suppliers.
• Monitor stock levels and support in managing inventory replenishment processes.
• Flag slow-moving or overstocked items for review.
• Updated inventory reports.
• Recommendations for reorders or clearance strategies for excess stock.
• Improved stock availability and reduced overstock.
• Work with marketing, sales, and operations teams to ensure consistent execution of strategies.
• Support in coordinating product launches and promotional activities.
• Contribution to successful marketing and promotional campaigns.
• Coordinated efforts with other departments for smooth project execution.
• Clear and timely communication across teams.
• Stay informed about market trends, product knowledge, and industry best practices.
• Participate in training sessions to enhance skills and knowledge.
• Updated knowledge of market trends and company products.
• Active participation in team learning activities.
• Growth in skills to contribute effectively to the role.

Skills

Communication skills

Interpersonal skills

English & Malay language ability

Mandarin conversational ability

Education

Bachelor's Degree in Business/Marketing/Merchandising/ Retail Management or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Key Responsibilities

Product & Assortment Planning

• Support in creating and maintaining product and assortment plans based on market trends and customer preferences thru product development or brand liaison.
• Assist in gathering and analyzing data to inform decision-making.
• Accurate and timely updates to product and assortment plans.
• Research reports on competitor trends and customer behavior.
• Contributed ideas for product selections and adjustments.

Supporting Ongoing Projects

• Collaborate with the team to ensure the smooth continuation and completion of existing projects.
• Track project timelines, deliverables, and progress while addressing any issues that arise.
• Regular status updates and reports on ongoing projects.
• Resolved bottlenecks or challenges to maintain project momentum.
• Successful completion of assigned tasks within project timelines.

Vendor Coordination & Communication

• Assist in communicating with suppliers to track order status, resolve issues, and follow up on deliveries.
• Ensure all vendor documentation and records are up-to-date.
• Maintained and accurate records of vendor interactions and agreements.
• Resolved vendor-related issues in a timely manner.
• On-time delivery of products from suppliers.

Inventory Monitoring & Replenishment Support

• Monitor stock levels and support in managing inventory replenishment processes.
• Flag slow-moving or overstocked items for review.
• Updated inventory reports.
• Recommendations for reorders or clearance strategies for excess stock.
• Improved stock availability and reduced overstock.

Cross-Functional Collaboration

• Work with marketing, sales, and operations teams to ensure consistent execution of strategies.
• Support in coordinating product launches and promotional activities.
• Contribution to successful marketing and promotional campaigns.
• Coordinated efforts with other departments for smooth project execution.
• Clear and timely communication across teams.

Learning & Development

• Stay informed about market trends, product knowledge, and industry best practices.
• Participate in training sessions to enhance skills and knowledge.
• Updated knowledge of market trends and company products.
• Active participation in team learning activities.
• Growth in skills to contribute effectively to the role.

Requirements

• Bachelor's Degree in Business, Marketing, Merchandising, Retail Management, or a related field.
• Minimum 2 years of experience in Buying, Merchandising, Designing, Product Development, or Data Analysis.
• Experience in Retail, FMCG, Fashion, Ecommerce, Sports, or General Merchandise industry.
• Proficient in Microsoft Excel and Microsoft PowerPoint.
• Good communication and interpersonal skills.
• Able to communicate in English and Malay.
• Mandarin proficiency is required, with at least conversational ability.

MR D.I.Y. is a home-grown enterprise with over 1,300 stores across Malaysia and Brunei. The home improvement retailer has dedicated to make a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide and online at mrdiy.com.my

All MR. D.I.Y. stores are managed directly and the retailer often works in collaboration with owners of shopfront properties or owners of malls. MR. D.I.Y. stores offer a wide selection of SKUs across five major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising toys, car accessories, jewellery, cosmetics, food and beverage items, as well as health and personal care).

The Company strives to put its customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality and value-for-money, holding true to the Company’s motto of “Always Low Prices”.