Restaurant Waiter

Minor Hotels; Malaysia; On-site; MYR 20,000 - 33,000; Full time

Job summary

Minor Hotels is seeking a friendly and professional waiter/waitress for Anantara Desaru Coast Resort & Villas in Malaysia. You will be on the front line of guest interactions, delivering prompt service and maintaining comfort across our F&B outlets.

You will work as part of a cohesive team across departments to ensure smooth operations and guest satisfaction at all times. You will be expected to maintain knowledge of the hotel menus, beverages, services and facilities, uphold hygiene and safety

Qualifications

• Knowledge of hotel menus, beverages, services and facilities.

Responsibilities

• Work as part of a team across all departments to ensure timely, efficient operation of food and beverage outlets.
• Provide prompt and courteous service to guests and maintain high levels of guest satisfaction.

Job description

Job Location:

Anantara Desaru Coast Resort & Villas

Overview

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

A waiter or waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.