Restaurant Crew Mid Valley Southkey ( Kitchen / Service )

Vivo Food Sdn Bhd; Johor Bahru; On-site; MYR 26,000 - 39,000; Full time

Job summary

Vivo Food Sdn Bhd in Johor Bahru is seeking a client-focused service crew member to greet guests, take orders, and serve meals with courtesy and speed.

Role involves cash handling, assisting in kitchen prep, maintaining cleanliness, and ensuring food quality and presentation while using FIFO stock practices in a fast-paced dining environment.

Qualifications

• Experience in customer service or waiter role preferred.
• Ability to handle cash and payments accurately.
• Willingness to work in fast-paced kitchen environments.

Responsibilities

• Greet customers in a friendly and professional manner.
• Take orders accurately and enter into POS system.
• Serve food and beverages promptly and courteously.
• Answer questions about menu items, promotions, and ingredients.
• Ensure customer satisfaction by addressing requests and resolving minor concerns.
• Prepare tables before guests arrive and clear them after service.
• Maintain cleanliness and organization of dining and service areas.
• Assist with opening and closing duties including cleaning and restocking supplies.
• Handle cash, card, and digital payments according to procedures.
• Prepare ingredients and assist in cooking under supervision.
• Ensure food is prepared and presented to quality standards.
• Store food using FIFO and rotate stock; report low stock.

Skills

Customer service

Cash handling

Kitchen prep

Teamwork

Tools

POS system

Job description

Welcome customers in a friendly and professional manner.

Take customer orders accurately and enter them into the POS system.

Serve food and beverages promptly and courteously.

Answer customer questions about menu items, promotions, and ingredients.

Ensure customer satisfaction by responding to requests and resolving minor concerns promptly.

Prepare tables before guests arrive and clear tables after service.

Maintain cleanliness and organization of the dining area, service stations, and work areas.

Assist with opening and closing duties, including cleaning and restocking supplies.

Handle cash, card, and digital payments accurately according to company procedures.

Prepare ingredients by washing, cutting, peeling, and measuring according to recipes and kitchen procedures.

Assist in cooking and food preparation under the guidance of the Chef or Kitchen Supervisor.

Ensure food is prepared and presented according to quality and portion standards.

Maintain cleanliness and sanitation of the kitchen, equipment, utensils, and food preparation areas.

Wash dishes, cookware, and kitchen utensils as required.

Store food items properly and rotate stock using the First In, First Out (FIFO) method.

Monitor ingredient levels and report low stock to the Kitchen Supervisor.

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