Resource Management Associate - Capacity & Billing Ops

ACCA Careers; Kuala Lumpur; On-site; MYR 42,000 - 62,000; Full time

Job summary

Deloitte in Malaysia seeks an Associate to provide administrative and operational support to SEA member firms from the Delivery Center. You will assist with resource management deployment, billing, charging code creation, and other administrative tasks to keep the delivery engine running smoothly.

The role emphasizes organizational skills, clear communication with stakeholders, and proactive problem solving in a fast-paced environment. Residency or work rights in Malaysia are required.

Qualifications

• Open-minded, adaptable and eager to learn.
• Strong organizational planning and coordination skills.
• Background in administration, business, or related fields (2–3 years).
• Good communication and teamwork skills.
• Detail-focused, proactive and solution-oriented.
• Enjoy working in a fast-paced, process-driven environment.

Responsibilities

• Review and process work requests from engagement teams.
• Allocate tasks to audit teams based on capacity and timelines.
• Monitor demand and flag capacity or timing risks.
• Ensure data accuracy by resolving information issues with managers.
• Prepare reports on capacity, workload, and booked work.
• Assist with billing and charging code maintenance.
• Handle general administrative tasks and support business initiatives.
• Maintain records and support process improvements.

Skills

Adaptable

Organizational skills

Communication

Teamwork

Attention to detail

Fast-paced environment

Job description

Deloitte in Malaysia seeks an Associate to provide administrative and operational support to SEA member firms from the Delivery Center. You will assist with resource management deployment, billing, charging code creation, and other administrative tasks to keep the delivery engine running smoothly.

The role emphasizes organizational skills, clear communication with stakeholders, and proactive problem solving in a fast-paced environment. Residency or work rights in Malaysia are required.