Research Manager

Hytech; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Hytech is seeking an experienced Research Team Leader to build and lead our research function within the Business Support Center in Kuala Lumpur.

You will drive research strategy across market, user, and competitive studies, mentor a growing team, and partner with cross‑functional stakeholders to translate insights into business actions.

Qualifications

• 5+ years of experience in market or business research, with 3+ years in a leadership role.
• Experience in financial services, fintech, trading, or cryptocurrency is highly preferred.
• Excellent analytical thinking, communication, and stakeholder management skills.
• Opportunity to build and shape a research function from the ground up.

Responsibilities

• Lead and execute market, user, and competitor research to generate actionable insights.
• Build research frameworks, methodologies, and reporting standards from scratch.
• Manage, mentor, and develop a growing research team while ensuring high-quality outputs.
• Collaborate cross-functionally to translate business needs into structured research initiatives.

Skills

Analytical thinking

Communication

Stakeholder management

Leadership

Job description

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape. Our client portfolio includes top global trading platforms and leading crypto exchanges.

With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.

About the Role

We are seeking an experienced Research Team Leader to build and lead our research function within the Business Support Center. This is a hands‑on role where you will drive research strategy, deliver actionable insights, and develop research capabilities from the ground up, supporting key business decisions across multiple functions.

Key Responsibilities

• Lead and execute market, user, and competitor research to generate actionable business insights
• Build research frameworks, methodologies, and reporting standards from scratch
• Manage, mentor, and develop a growing research team while ensuring high-quality outputs
• Collaborate cross-functionally to translate business needs into structured research initiatives

Qualifications

• 5+ years of experience in market or business research, with 3+ years in a leadership role
• Experience in financial services, fintech, trading, or cryptocurrency is highly preferred
• Excellent analytical thinking, communication, and stakeholder management skills
• Opportunity to build and shape a research function from the ground up
• Exposure to fast-growing fintech / trading industry
• Career growth and leadership development opportunities
• Collaborative and dynamic working environment