Remote Virtual Healthcare Assistant

The Elitejob; Malaysia; Remote; MYR 33,000 - 67,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

Healthcare benefits

Paid training

Team environment

Work-life balance

Job summary

The Elite Job invites applications for a Virtual Healthcare Assistant to join our remote team. You will provide administrative support to healthcare professionals and assist patients via virtual platforms, ensuring compassionate care and efficient remote service.

Key duties include managing patient records, scheduling appointments, answering inquiries about services and insurance, and maintaining confidentiality in line with privacy regulations.

Qualifications

• High school diploma or equivalent; healthcare degree a plus.
• Experience with virtual communication tools.
• Basic medical terminology knowledge.
• Strong English communication.
• Excellent organizational and time-management skills.
• Remote work experience preferred.
• Quiet, professional home office for remote work.

Responsibilities

• Assist healthcare providers by managing patient records, scheduling appointments, and providing reminders for medical appointments.
• Respond to patient inquiries and provide information regarding healthcare services, insurance, and medical procedures through email, chat, or video calls.
• Maintain patient confidentiality and ensure compliance with healthcare regulations and policies.
• Perform general administrative tasks such as managing communication between healthcare providers and patients, processing patient intake forms, and updating databases.
• Coordinate telemedicine consultations and provide technical support to patients and healthcare providers during virtual appointments.
• Collect and organize patient data for reporting and tracking purposes.
• Collaborate with other team members to ensure efficient healthcare delivery and seamless patient experiences.

Skills

English proficiency

Remote work

Multitasking

Microsoft Office

Healthcare knowledge

Empathy

Data privacy

Organizational skills

Customer service

Video conferencing

Education

High school diploma

Healthcare administration degree

Tools

Microsoft Office

Job description

The Elite Job invites applications for a Virtual Healthcare Assistant to join our remote team. You will provide administrative support to healthcare professionals and assist patients via virtual platforms, ensuring compassionate care and efficient remote service.

Key duties include managing patient records, scheduling appointments, answering inquiries about services and insurance, and maintaining confidentiality in line with privacy regulations.