Remote Sales - Outbound - MGR

OCBC; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Learning and professional development opportunities

Job summary

OCBC is looking for a Remote Sales - Outbound representative in Kuala Lumpur, Malaysia. The role involves managing a portfolio of customers, conducting outbound sales calls, and providing tailored financial solutions. Candidates should have at least 2 years of experience in sales within the financial services industry and possess excellent communication and negotiation skills. OCBC offers competitive salaries and a suite of holistic benefits, fostering a culture of growth and support for employees.

Qualifications

• At least 2 years of sales experience in the financial services industry.
• Proven track record of meeting and exceeding sales targets.
• Ability to work independently in a remote setting, with minimal supervision.

Responsibilities

• Manage a portfolio of customers and prospects, identifying sales opportunities.
• Conduct outbound sales calls to engage with customers and present solutions.
• Build and maintain relationships with customers, providing exceptional service.
• Meet and exceed sales targets while adhering to regulatory requirements.
• Collaborate with internal stakeholders to resolve customer issues.

Skills

Communication skills

Interpersonal skills

Negotiation skills

Problem-solving skills

Analytical skills

CRM software proficiency

Microsoft Office proficiency

Education

Degree or diploma in relevant field

Job description

Remote Sales - Outbound

Imagine having the freedom to work from anywhere, while still being part of a dynamic team that is passionate about delivering exceptional customer experiences. As a Remote Sales – Outbound representative at OCBC, you will have the opportunity to build meaningful relationships with customers, understand their needs, and provide tailored solutions that meet their financial goals.

What you do

• Manage a portfolio of customers and prospects, identifying opportunities to upsell and cross‑sell financial products and services
• Conduct outbound sales calls to engage with customers, understand their needs, and present tailored solutions
• Build and maintain relationships with customers, providing exceptional service and support to drive customer loyalty and retention
• Meet and exceed sales targets, while adhering to regulatory requirements and bank policies
• Collaborate with internal stakeholders to resolve customer issues and improve overall customer experience

Who you are

• A degree or diploma in a relevant field, with at least 2 years of sales experience in the financial services industry
• Excellent communication, interpersonal, and negotiation skills
• Proven track record of meeting and exceeding sales targets
• Ability to work independently in a remote setting, with minimal supervision
• Strong problem‑solving and analytical skills, with the ability to think critically and creatively
• Proficient in CRM software and Microsoft Office applications

What we offer

• Competitive base salary
• A suite of holistic, flexible benefits to suit every lifestyle
• Community initiatives
• Industry‑leading learning and professional development opportunities
• Equal opportunity. Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.