Remote Sales - Outbound - AM

OCBC Group; Malaysia; Remote; MYR 45.000 - 78.000; Vollzeit

Benefits dieser Stelle

Competitive base salary

Flexible benefits

Community initiatives

Learning and development opportunities

Equal opportunity

Wellbeing and growth

Zusammenfassung

OCBC Al-Amin Bank Berhad is seeking a Remote Sales - Outbound professional to build relationships with customers, identify their financial needs, and tailor solutions that meet their goals.

You will conduct outbound calls, manage a portfolio, and aim to exceed sales targets while complying with regulations. The role offers a remote work environment with growth opportunities and access to CRM tools and MS Office.

Qualifikationen

• A degree or diploma in a relevant field.
• 2+ years of sales experience in the financial services industry.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work independently in a remote setting with minimal supervision.
• Strong problem-solving and analytical skills and CRM proficiency.

Aufgaben

• Manage a portfolio of customers and prospects, identifying opportunities to upsell and cross-sell financial products and services.
• Conduct outbound sales calls to engage with customers, understand their needs, and present tailored solutions.
• Build and maintain relationships with customers, providing exceptional service and support to drive loyalty and retention.
• Meet and exceed sales targets, while adhering to regulatory requirements and bank policies.
• Collaborate with internal stakeholders to resolve customer issues and improve the customer experience.

Kenntnisse

Communication skills

Negotiation skills

Remote work capability

CRM software

MS Office

Ausbildung

Bachelor's degree or Diploma in a relevant field

Tools

CRM software

Microsoft Office

Jobbeschreibung

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Remote Sales - Outbound

Why Join Imagine having the freedom to work from anywhere, while still being part of a dynamic team that's passionate about delivering exceptional customer experiences. As a Remote Sales - Outbound representative at OCBC, you'll have the opportunity to build meaningful relationships with customers, understand their needs, and provide tailored solutions that meet their financial goals.

How you succeed

To excel in this role, you'll need to be proactive, resilient, and results-driven. You'll leverage your excellent communication skills to engage with customers, identify their needs, and present relevant financial products and services. By building trust and rapport with customers, you'll drive sales growth, expand our customer base, and contribute to the bank's overall success.

What you do

• - Manage a portfolio of customers and prospects, identifying opportunities to upsell and cross-sell financial products and services
• - Conduct outbound sales calls to engage with customers, understand their needs, and present tailored solutions
• - Build and maintain relationships with customers, providing exceptional service and support to drive customer loyalty and retention
• - Meet and exceed sales targets, while adhering to regulatory requirements and bank policies
• - Collaborate with internal stakeholders to resolve customer issues and improve overall customer experience

Who you are

• - A degree or diploma in a relevant field, with at least 2 years of sales experience in the financial services industry
• - Excellent communication, interpersonal, and negotiation skills
• - Proven track record of meeting and exceeding sales targets
• - Ability to work independently in a remote setting, with minimal supervision
• - Strong problem-solving and analytical skills, with the ability to think critically and creatively
• - Proficient in CRM software and Microsoft Office applications

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
• Let’s build the bank we need for the future we want.
• Find the best version of yourself in a friendly, supportive team.
• Build lasting value in your community.
• Help people grow their assets, business, and investments.
• Take your learning as far as you can.
• Or simply enjoy a vibrant, future-ready career.
• Your Opportunity Starts Here

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.