Remote Operations Data Analyst: Insights & Automation

Bluesky HR Consultancy Inc.; Kuala Lumpur; On-site; MYR 72,000 - 120,000; Full time

Benefits offered by this job

Mentorship

Data-driven environment

Professional development

Job summary

Bluesky HR Consultancy Inc. is seeking an Operations Data Analyst to analyze operational data and deliver insights that improve performance, service quality, and scalability. The role emphasizes building dashboards, monitoring metrics, and supporting day-to-day operations.

Working from home, you will collaborate with operations teams, validate data, and translate findings for non-technical stakeholders while identifying automation opportunities and ensuring reporting accuracy and consistency.

Qualifications

• Bachelor's degree in a quantitative field or equivalent.
• Strong understanding of statistical techniques and hypothesis testing.
• Proficiency with data visualization and analytics tools.

Responsibilities

• Monitor and analyze operational metrics (volume, turnaround time, backlog, error rates, service levels).
• Design, build, and maintain dashboards and recurring reports for stakeholders.
• Provide analytical support for process optimization, automation, and workflow improvements.
• Translate data findings into clear recommendations for non-technical audiences.
• Validate data sources and ensure data integrity and reporting accuracy.
• Identify opportunities to automate reports and enhance analytics workflows.

Skills

Tableau

Python

Communication

Problem solving

Education

Bachelors in Math/Finance/Statistics/Economics

Tools

Tableau

Python

R

Job description

Bluesky HR Consultancy Inc. is seeking an Operations Data Analyst to analyze operational data and deliver insights that improve performance, service quality, and scalability. The role emphasizes building dashboards, monitoring metrics, and supporting day-to-day operations.

Working from home, you will collaborate with operations teams, validate data, and translate findings for non-technical stakeholders while identifying automation opportunities and ensuring reporting accuracy and consistency.