Remote Dental Appointment Specialist | High-Touch Care

Doctor Gigi; Malaysia; Remote; MYR 30,000 - 36,000; Full time

Job summary

Doctor Gigi is seeking an Appointment Setter in Malaysia to bridge nervous patients with dental clinics. You will talk to patients, coordinate with doctors, and ensure every appointment is prepared. This is a remote role that requires proactive communication and reliability.

Candidates should have at least 1 year in a customer-facing role, strong written WhatsApp communication, and comfort relaying basic dental information. We value warmth, discretion, and ownership.

Qualifications

• Minimum 1 year in a customer-facing role.
• Strong written communication; clear WhatsApp messaging.
• Proficient with digital tools and online communication.
• Comfortable relaying basic dental information (no medical training needed).

Responsibilities

• Qualify patients with dental issues to the right clinic.
• Close patients for high-ticket dental treatment.
• Educate patients on dental concerns and pricing.
• Follow up diligently to ensure patients visit the clinic.
• Call/text patients to understand concerns and book appointments.
• Coordinate with 20+ dentists to match patient needs.
• Book patients into the chosen clinic and send reminders.

Skills

Bahasa Malaysia

English

Excellent written communication

WhatsApp proficiency

Tools

WhatsApp Business

CRM

Google Sheets

Notion

Booking systems

Job description

Doctor Gigi is seeking an Appointment Setter in Malaysia to bridge nervous patients with dental clinics. You will talk to patients, coordinate with doctors, and ensure every appointment is prepared. This is a remote role that requires proactive communication and reliability.

Candidates should have at least 1 year in a customer-facing role, strong written WhatsApp communication, and comfort relaying basic dental information. We value warmth, discretion, and ownership.