Relationship Manager, CBBC

RHB Bank; Penang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading Malaysian bank located in Penang is seeking a dedicated individual for a role focused on managing and developing relationships with Middle Market and SME clients. The successful candidate will drive primary sales, ensure customer satisfaction, and perform credit assessments. A Bachelor's Degree and a minimum of 3 years in credit risk management are required, along with strong analytical skills. The bank offers an engaging work environment with opportunities for growth.

Qualifications

• Minimum 3 years of working experience in credit with exposure to credit risk management.
• Strong credit writing and analytical skills.

Responsibilities

• Maintain and deepen relationships with minimum 30 Middle Market/SME clients.
• Drive primary sales through acquisition of new Middle Market/SME customers.
• Carry out account planning to identify customers and products.

Skills

Networking

Market knowledge

Financial Analysis

Sales

Proactive

Energetic

Result Oriented

Business acumen

Education

Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent

Job description

Responsibilities

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• ively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per‑empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non‑Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Minimum 3 years of working experience in credit with exposure to credit risk management and commercial including credit processing, evaluation and appraisal is required for this position.
• Possess strong credit writing and analytical skills.
• Required skill(s): Networking, Market knowledge, Financial Analysis, Sales, Proactive, Energetic, Result Oriented and Possess good business acumen.