Relationship Manager

AFFIN Group; Petaling Jaya; Presencial; MYR 100 000 - 160 000; Tempo integral

Resumo da oferta

AFFIN is seeking a professional to drive credit acquisition, manage corporate portfolios, and optimize client relationships. The role focuses on originating deals, cross-selling across a diversified product suite, and ensuring adherence to risk and regulatory frameworks.

Responsibilities include achieving profitability, performing annual reviews, and mentoring junior staff while maintaining compliance with AML/CFT and KYC policies.

Qualificações

• Must have experience in credit acquisition and revenue growth
• Ability to manage a portfolio and cross-sell products
• Knowledge of AML/CFT and KYC procedures

Responsabilidades

• Credit Acquisition: originate deals, wallet sizing, cross-selling within risk framework
• Account Profitability: maximize earnings and monitor revenue across relationships
• Client Relationship Management: build a high-value corporate client base and manage portfolios
• Service Management: ensure timely credit reviews and efficient processing
• Staff Development: mentor and coach ARM staff and identify training needs
• Compliance: adhere to regulatory policies, perform standard checks and AML/CFT procedures

Conhecimentos

Credit analysis

Relationship management

Regulatory compliance

Descrição da oferta de emprego

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

ACCOUNTABILITIES:

1. Credit Acquisition
   Work with Head of Department with a focus on originating deals, wallet sizing and cross-selling on existing portfolio, exceeding clients’ expectations and overall growth.
   Work within the confines of the Risk Management framework.

2. Account Profitability
   Maximize earnings potential and revenue of relationships.
   Review and monitor revenue performance.
   Multiple products sold to clients.
   Managing portfolio’s ECL and ensuring asset quality of the portfolio.

3. Client Relationship Management
   Support, identify, solicit and establish a high value client base for the bank
   Ultimate ownership of customer relationship and customer interface
   Activate opportunities and risk criteria.
   Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account.
   Internal coordination/liaison with service delivery centers / HQ departments to maximize process efficiency and customer satisfaction.

4. Service Management
   Promptness in completing annual reviews, other credit submissions and preparation of Executive Summary, where necessary.
   Ensure promptness and quality of credit processing
   To present all annual review papers to Group Management Credit Committee.
   Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL.
   Provide customer level information to relevant parties within the Bank.
   Facilitate the drawdown of facilities.

5. Staff Development
   Mentor and coach to the Assistant Relationship Manager(s) (ARM)
   Identify training needs and recommend ARM for development training.
   When and where necessary, to guide and advise the ARM of their portfolio management

6. Compliance to Regulatory and Bank’s Policies and Procedures
   To comply with regulatory and Bank’s internal policies and procedures and provide feedback to ensure better efficiency.
   Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/ Compliance.
   Accurately assess the risk profile, suitability and appropriateness of clients when marketing products and services by maintaining an accurate and up to date call report.
   To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions.
   Apply regulatory requirements such as KYC, AML/CFT and procedures at all times