Relationship Manager

AFFIN Group; Kota Kinabalu; On-site; MYR 40,000 - 60,000; Full time

Job summary

A financial services organization in Kota Kinabalu is looking for a motivated individual to distribute BANCA (Life & General) products. The successful candidate will develop customer relations, customize insurance programs, and participate in sales campaigns. We seek someone with a degree in Marketing or related fields and excellent communication skills. Experience in Bancassurance is preferred. This role offers the opportunity to enhance customer service innovation.

Qualifications

• Experience in Sales, Marketing & Event or Business administration is an advantage.
• Sound knowledge of Bancassurance is a must.
• Proficient in writing reports.

Responsibilities

• Distribute BANCA (Life & General) products for Enterprise Banking.
• Develop and maintain strong customer relationships.
• Participate in planning and campaigns to enhance sales.

Skills

Sales expertise

Communication skills

Interpersonal skills

Business acumen

Analytical skills

Problem-solving

Education

Degree in Marketing, Finance, Business Administration

Tools

MS Office Applications

Job description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

Responsible for the distribution of BANCA (Life & General) products for Enterprise Banking. Fulfilment and achievement of assigned BANCA target by the Division.

Accountabilities

• Active distribution of suitable BANCA products to customers of Enterprise Banking
• Customize insurance programs to suit individual clients
• Consistently seek out new customers and develop customer base through networking
• Increase share of wallets for Enterprise Banking BANCA Business
• Provide BANCA advisory or support to Business Centre, Commercial Sales and to perform joint sales, where necessary
• Ensure completeness of documents being submitted and customer due diligence being complied
• Perform transactional servicing or support and manage customers’ expectation
• Participate in business planning, campaigns and tactical plans to increase sales performance
• Observe and adhere to Compliance Policies with strong awareness of BANCA operational risks
• Comply with the Professional Certification requirements, prior to promoting any BANCA products
• Building and maintaining strong, long-lasting customer relationships
• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products
• Developing in-depth knowledge of company products.
  
  

Job Requirements

• Degree in Marketing, Finance, Business Administration or any other related disciplines.
• Experience in Sales, Marketing & Event or Business administration would be an added advantage.
• Sound knowledge of Bancassurance.
• Strong initiative and positive attitude with good writing, communications, interpersonal skills and influencing skills.
• Possesses good business acumen.
• A proactive individual with good initiative, resourceful and creative.
• Passion for customer service innovation and continuous improvement.
• Excellent interpersonal and communication skills.
• Sound analytical, problem solving with good report writing skills.
• Proficient in MS Office Applications.
• Able to work independently under pressure with tight deadline.