Rehab Assistant

Island Hospital Sdn Bhd; George Town; On-site; MYR 24,000 - 36,000; Full time

Job summary

Island Hospital Sdn Bhd in George Town, Penang, seeks a Rehabilitation Assistant to support therapists in the Physiotherapy & Rehabilitation Department and help deliver patient care.

You will assist with patient handling, transfers, setting up equipment, maintaining safety and hygiene, and performing receptionist duties while upholding dignity and independence for patients. This role emphasizes collaboration with the healthcare team and adherence to infection prevention practices.

Qualifications

• Diploma in Physiotherapy or related field.
• Preferably at least 1 year of relevant working experience.
• Ability to build positive relationships with and motivate patients.
• Strong customer service and interpersonal communication skills.
• Good physical and mental stamina for a moderately demanding environment.
• Ability to maintain patient confidentiality and professional ethics.
• Friendly, pleasant, and caring disposition.
• Knowledge of infection prevention and control practices.
• Physically fit to perform duties involving standing, walking, lifting, and moving patients and equipment.

Responsibilities

• Assist therapists in handling, transferring, and preparing patients for therapy sessions.
• Ensure patient safety and comfort throughout therapy sessions.
• Assist therapists in setting up and preparing therapy equipment.
• Maintain and care for departmental equipment and assets, and report faulty equipment to the Rehabilitation & Physiotherapy Manager.
• Maintain a clean and safe work environment and sanitize equipment including hot packs, wax baths, and CryoCuff devices.
• Assist therapists with billing and charging procedures for inpatient and outpatient services.
• Perform receptionist and administrative duties as required.
• Support the Person-Centered Care System by tailoring services to meet individual patient needs.
• Communicate effectively with patients, family members, and healthcare team to support informed decisions and continuity of care.
• Accurately document patient information and care-related activities.

Skills

Patient handling

Transfers

Communication

Customer service

Infection prevention

Documentation

Education

Diploma in Physiotherapy or related field

Job description

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Island Hospital Sdn Bhd – George Town, Penang

The Rehabilitation Assistant works within the Physiotherapy & Rehabilitation Department and supports therapists in delivering patient care and rehabilitation services. This role involves assisting with patient handling, transfers, and preparation for therapy sessions while maintaining a person-centered approach that prioritizes patient well-being, comfort, dignity, and independence.

Job Description:

Assist therapists in handling, transferring, and preparing patients for therapy sessions.

Ensure patient safety and comfort throughout therapy sessions.

Assist therapists in setting up and preparing therapy equipment.

Maintain and care for departmental equipment and assets, and report faulty equipment to the Rehabilitation & Physiotherapy Manager.

Maintain a clean and safe work environment and ensure equipment, including hot packs, wax baths, and CryoCuff devices, is properly cleaned and sanitized.

Assist therapists with billing and charging procedures for inpatient and outpatient services.

Perform receptionist and administrative duties as required.

Support the implementation and monitoring of the Person-Centered Care System by tailoring services to meet individual patient needs and preferences.

Communicate effectively with patients, family members, and members of the healthcare team to support informed decision-making and continuity of care.

Accurately document patient information and care-related activities in accordance with departmental requirements.

Requirements:

Diploma in Physiotherapy or a related field.

Preferably at least 1 year of relevant working experience.

Ability to build positive relationships with and motivate patients.

Strong customer service and interpersonal communication skills.

Good physical and mental stamina, with the ability to work in a moderately demanding environment.

Ability to maintain patient confidentiality and professional ethics.

Friendly, pleasant, and caring disposition.

Knowledge of and ability to comply with standard infection prevention and control practices.

Physically fit and able to perform duties involving standing, walking, lifting, and moving patients and equipment.

https://www.islandhospital.com/en/careers