Therapy Support & Rehab Assistant

Island Hospital Sdn Bhd; George Town; On-site; MYR 24,000 - 36,000; Full time

Job summary

Island Hospital Sdn Bhd in George Town, Penang, seeks a Rehabilitation Assistant to support therapists in the Physiotherapy & Rehabilitation Department and help deliver patient care.

You will assist with patient handling, transfers, setting up equipment, maintaining safety and hygiene, and performing receptionist duties while upholding dignity and independence for patients. This role emphasizes collaboration with the healthcare team and adherence to infection prevention practices.

Qualifications

• Diploma in Physiotherapy or related field.
• Preferably at least 1 year of relevant working experience.
• Ability to build positive relationships with and motivate patients.
• Strong customer service and interpersonal communication skills.
• Good physical and mental stamina for a moderately demanding environment.
• Ability to maintain patient confidentiality and professional ethics.
• Friendly, pleasant, and caring disposition.
• Knowledge of infection prevention and control practices.
• Physically fit to perform duties involving standing, walking, lifting, and moving patients and equipment.

Responsibilities

• Assist therapists in handling, transferring, and preparing patients for therapy sessions.
• Ensure patient safety and comfort throughout therapy sessions.
• Assist therapists in setting up and preparing therapy equipment.
• Maintain and care for departmental equipment and assets, and report faulty equipment to the Rehabilitation & Physiotherapy Manager.
• Maintain a clean and safe work environment and sanitize equipment including hot packs, wax baths, and CryoCuff devices.
• Assist therapists with billing and charging procedures for inpatient and outpatient services.
• Perform receptionist and administrative duties as required.
• Support the Person-Centered Care System by tailoring services to meet individual patient needs.
• Communicate effectively with patients, family members, and healthcare team to support informed decisions and continuity of care.
• Accurately document patient information and care-related activities.

Skills

Patient handling

Transfers

Communication

Customer service

Infection prevention

Documentation

Education

Diploma in Physiotherapy or related field

Job description

Island Hospital Sdn Bhd in George Town, Penang, seeks a Rehabilitation Assistant to support therapists in the Physiotherapy & Rehabilitation Department and help deliver patient care.

You will assist with patient handling, transfers, setting up equipment, maintaining safety and hygiene, and performing receptionist duties while upholding dignity and independence for patients. This role emphasizes collaboration with the healthcare team and adherence to infection prevention practices.